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Hi,
i am wondering if anyone can offer me some advice?
A few years back I took out a contract with Vodafone. Towards the end of my contract I kept receiving messages saying I am nearly out of data. I rang Vodafone to clarify as I knew I had hardly used any data. They informed me that there was a technical issue on their part and that I should keep using my data as normal and I am no where near my limit, so I continued to do so.
I then receive a massive bill for the data that I was misinformed about. I had disputed this with Vodafone and refused to pay as this was not my error. Having moved homes a few times I didn’t receive anymore letters from Vodafone.
In the meantime my case has been passed to Lowell’s debt collectors for more than double the amount and I have been issued with a CCJ on my credit.
Since all of this has happened it has caused a huge impact on my current lifestyle as because of my poor credit, the interest charges are just too high for me to be able to get a loan to help me about with my work (purchasing a car) and getting a mortgage and has really messed with my mental state.
i have tried contacting Lowell’s explaining the issue with Vodafone but they just do not care.
i am really stuck on what I can do and would really appreciate any advice?
Thanks,
Priya
i am wondering if anyone can offer me some advice?
A few years back I took out a contract with Vodafone. Towards the end of my contract I kept receiving messages saying I am nearly out of data. I rang Vodafone to clarify as I knew I had hardly used any data. They informed me that there was a technical issue on their part and that I should keep using my data as normal and I am no where near my limit, so I continued to do so.
I then receive a massive bill for the data that I was misinformed about. I had disputed this with Vodafone and refused to pay as this was not my error. Having moved homes a few times I didn’t receive anymore letters from Vodafone.
In the meantime my case has been passed to Lowell’s debt collectors for more than double the amount and I have been issued with a CCJ on my credit.
Since all of this has happened it has caused a huge impact on my current lifestyle as because of my poor credit, the interest charges are just too high for me to be able to get a loan to help me about with my work (purchasing a car) and getting a mortgage and has really messed with my mental state.
i have tried contacting Lowell’s explaining the issue with Vodafone but they just do not care.
i am really stuck on what I can do and would really appreciate any advice?
Thanks,
Priya
