Tweet
In April 2017 I had 4 windows. 1 front door and 1 back door fitted by a local but large and well established double glazing company. The front door is a rockdoor manufacturer by rockdoor and supplied by the double glazing company. The price for everything was circa £5400. In summer 2018 the front door became bowed and started show marks. The double flashing company dealt with everything and receive a replacement from Rockdoor. Within days this second door severed marks. In January this year another replacement cane but I rejected it due to significant narks. This replacement was never fitted. A fourth door came and also had marks. This again was rejected and was never fitted. Two weeks ago I wrote to the glazing company to request a refund or an alternative solution.m and giving them 14 days to respond They have not yet responded. So at the end of this week I propose to make a small claim against them. But as I do not have a cost breakdown (they wouldn’t provide one) of each component of the order I do not know how much to claim for exactly! Do I claim for all of it or just estimate the front door element. Which given frame sizes may have to be the whole front door, frame, side window and top window.
Any guidance would be gratefully received.
Any guidance would be gratefully received.
