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My daughter is being taken to court for unpaid nursery fees. She does owe the money but sought advice from step change to manage all her debts that mounted in part to her mental illness and a period of homelessness.
She sent an email with my help to say she would get back to them with her offer of payment after step change had helped her sort out her budget, but it's now at the stage where we acknowledged the claim and said we would defend.
No pre action protocol seems to have been followed. The only thing in writing is the court papers, she was spoken to on the phone but my daughter was very confused at the time due to medication, she feels hopeless about the whole thing.
Ive been getting the money together to pay it within the 28 days but think if it's not defended she will still get a ccj.
Is there anything I can do?
Thanks in advance
She sent an email with my help to say she would get back to them with her offer of payment after step change had helped her sort out her budget, but it's now at the stage where we acknowledged the claim and said we would defend.
No pre action protocol seems to have been followed. The only thing in writing is the court papers, she was spoken to on the phone but my daughter was very confused at the time due to medication, she feels hopeless about the whole thing.
Ive been getting the money together to pay it within the 28 days but think if it's not defended she will still get a ccj.
Is there anything I can do?
Thanks in advance
