Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers several markets, including insurance, cash savings and mortgages.
https://www.fca.org.uk/news/statemen...aged-consumers
https://www.fca.org.uk/news/statemen...aged-consumers