UK financial firms could be required to report all consumer complaints to regulator

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UK financial firms could be required to report all consumer complaints to regulator

16th December 2014, 15:01:PM

Financial services firms regulated by the Financial Conduct Authority (FCA) in the UK could be required to report all complaints received by them to the regulator, rather than simply those where final response letters are issued, under plans put forward for consultation. As a result of its recent review of how complaints are handled, the […]

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UK financial firms could be required to report all consumer complaints to regulator

UK financial firms could be required to report all consumer complaints to regulator

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