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Hi, I’m wondering if anyone has any advice on this. I’ve sent through my VT to Blackhorse last week via email with a signature. They are however stating that they will not “accept” my voluntary termination unless I write to them stating that I accept liability for my gap insurance payment of just under £100. As far as I am aware they have no right to refuse to accept my voluntary termination and can simply bill me for the amount if they believe I am liable...am I correct in thinking this and in thinking that I do not have to send them any further such correspondence in order for my VT to be actioned? If I am correct, can anyone advise on what steps to take next?
I would be grateful for any advice or guidance, thank you.
I would be grateful for any advice or guidance, thank you.
