After going through a VT process I have rejected the £2000 excess mileage charges and used the template letter from this site. I also included in it a complaint that I felt I had been missold the PCP agreement by the salesmen with the usual promise of never having to repay excess mileage charges. I've had this letter acknowledged and I'm waiting a reply in which I expect them to push for payment.
have checked my credit report and note the the VWFS account there has been marked as Settled and therefore I expect this is now classified as closed. Does this mean they can no longer update this? In other words they are now unable to log a Default if I continue to refuse to pay the excess mileage?
I have accepted and agreed go pay the £500 for damage beyond fair wear and tear which I believe is a reasonable expectation on their part.
have checked my credit report and note the the VWFS account there has been marked as Settled and therefore I expect this is now classified as closed. Does this mean they can no longer update this? In other words they are now unable to log a Default if I continue to refuse to pay the excess mileage?
I have accepted and agreed go pay the £500 for damage beyond fair wear and tear which I believe is a reasonable expectation on their part.