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VWFS End of Contract charges.

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  • VWFS End of Contract charges.

    Hi guys and ladies,

    Could someone clarify whether the templates regarding the refusal of excess mileage charges would apply in this case. VWFS have finally got round to invoice me for excess mileage, and they haven't quoted any legislation to justify their want for the payment.

    They've stated and I quote "The BVRLA fair wear and tear standards provide an industry benchmark for used vehicles inspection, with due allowance for fair wear and tear, age and mileage" and the sentence goes on to say that I'm due them £503.28 for Refurbishment costs, but doesn't mention what.

    Now, when BCA inspected the car they accepted it with no damage reported. So reading VWFS invoice its as if they trying to claw back charges using a different description as listing it as excess Mileage may weaken their position.

    My question is? Can I use the templates for excess mileage which refer to sections 100 and 99 of the CCA or would I be best to respond to them asking to clarify the refurbishment charges with a breakdown?

    Thanks

    Malcolm
    Tags: None

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