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Hi,
I received two letters today from CST LAW dated 7th January Both 'Letter before Claim', First letter - £160 PCN April 2021. 2nd Letter £320 two PCN April/May £160 each. Claimant - Park Direct UK limited
Last year during April/May I had a family emergency due to covid for which I had to leave my home town and travel to a relative in order to care for them during their diagnoses which unfortunately led to bereavement. Before Leave, the estate inspector sympathised with my situation and advised to park my vehicle within the estate parking area on a disabled bay which no one uses whilst I am away and if there were to be any PCN he would get it cancelled. However when I returned I found 5 PCN on my car during those 2 weeks. I contacted the inspector who I found out left work and didn't make anyone in office aware of the arrangement. When I spoke to office they wasn't aware about it and refused to help.
I ignored the PCN (I know I shouldnt have now). The letters for recovery were sent to my previous family address who didn't forward them to me until this urgent letter.
Now I find myself in a situation where CST is threatening with legal action, They have also provided a information pack for debt advice and response letter to send within 30 days but it has already been 17 days. I currently do not have the funds to pay these 3 fines along with potentially another 2 as I lost my job last year due to pandemic and struggling to keep up with payments.
Could you please advice if there is something I can do? I feel its very unfair Im being penalised for something I was assured I wouldn't. Im Hindsight I should have atleast taken a written record of the agreement with me and the former inspector to ensure I dont end up in this situation but this is where I am now and seek advice on how to proceed.
Thanks in advance for your time and advice.
Regards
Zak
I received two letters today from CST LAW dated 7th January Both 'Letter before Claim', First letter - £160 PCN April 2021. 2nd Letter £320 two PCN April/May £160 each. Claimant - Park Direct UK limited
Last year during April/May I had a family emergency due to covid for which I had to leave my home town and travel to a relative in order to care for them during their diagnoses which unfortunately led to bereavement. Before Leave, the estate inspector sympathised with my situation and advised to park my vehicle within the estate parking area on a disabled bay which no one uses whilst I am away and if there were to be any PCN he would get it cancelled. However when I returned I found 5 PCN on my car during those 2 weeks. I contacted the inspector who I found out left work and didn't make anyone in office aware of the arrangement. When I spoke to office they wasn't aware about it and refused to help.
I ignored the PCN (I know I shouldnt have now). The letters for recovery were sent to my previous family address who didn't forward them to me until this urgent letter.
Now I find myself in a situation where CST is threatening with legal action, They have also provided a information pack for debt advice and response letter to send within 30 days but it has already been 17 days. I currently do not have the funds to pay these 3 fines along with potentially another 2 as I lost my job last year due to pandemic and struggling to keep up with payments.
Could you please advice if there is something I can do? I feel its very unfair Im being penalised for something I was assured I wouldn't. Im Hindsight I should have atleast taken a written record of the agreement with me and the former inspector to ensure I dont end up in this situation but this is where I am now and seek advice on how to proceed.
Thanks in advance for your time and advice.
Regards
Zak
