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Hello,
Can anyone offer advice?
I had a parking ticket from Excel in January 2017. I had in fact purchased a ticket which covered me for the entire time I was in the car park and displayed this in my car window. I still have the ticket. I appealed the original PCN on Excel's website, pointing out that they have taken photos at an angle meaning that the ticket is not visible in their photos. I also pointed out that in one of their photos you can see the top corner of a piece of paper which is the ticket! I also sent them a copy of the ticket.
They rejected my appeal and requested I paid them a reduced amount due to the circumstances and as a gesture of goodwill. They rejected the appeal saying it is the motorists responsibility to ensure the ticket is clearly displayed. I guess they are happy that i bought a ticket, but suggesting I did not display it clearly.
After reading a number of forums I ignored this. I received another letter from Excel in June requesting payment of £70, which I also ignored.
Today i recieved a letter from BW legal requesting the £70, plus initial legal costs of £60 to be paid within 16 days of the date of the letter, which is already 5 days ago! The letter came in the same envelope as one from excel. I think it is a standard letter as it also says that I "failed to make a payment or raise an appeal" which is incorrect as I did raise an appeal.
Some websites suggest i can ignore this as it's not a 'letter before action'.
Should I get in touch with BW Legal?
A colleague has had the exact same issue (bought and displayed a ticket but still relieved a PCN from excel), so I feel like I don't want to pay out of principle as - they are clearly putting tickets on cars that are legally parked there! Having said that, i don't particularly want the hassle and potential extra costs of having to go to court.
Any advice would really be appreciated.
Many thanks,
Mark
Can anyone offer advice?
I had a parking ticket from Excel in January 2017. I had in fact purchased a ticket which covered me for the entire time I was in the car park and displayed this in my car window. I still have the ticket. I appealed the original PCN on Excel's website, pointing out that they have taken photos at an angle meaning that the ticket is not visible in their photos. I also pointed out that in one of their photos you can see the top corner of a piece of paper which is the ticket! I also sent them a copy of the ticket.
They rejected my appeal and requested I paid them a reduced amount due to the circumstances and as a gesture of goodwill. They rejected the appeal saying it is the motorists responsibility to ensure the ticket is clearly displayed. I guess they are happy that i bought a ticket, but suggesting I did not display it clearly.
After reading a number of forums I ignored this. I received another letter from Excel in June requesting payment of £70, which I also ignored.
Today i recieved a letter from BW legal requesting the £70, plus initial legal costs of £60 to be paid within 16 days of the date of the letter, which is already 5 days ago! The letter came in the same envelope as one from excel. I think it is a standard letter as it also says that I "failed to make a payment or raise an appeal" which is incorrect as I did raise an appeal.
Some websites suggest i can ignore this as it's not a 'letter before action'.
Should I get in touch with BW Legal?
A colleague has had the exact same issue (bought and displayed a ticket but still relieved a PCN from excel), so I feel like I don't want to pay out of principle as - they are clearly putting tickets on cars that are legally parked there! Having said that, i don't particularly want the hassle and potential extra costs of having to go to court.
Any advice would really be appreciated.
Many thanks,
Mark
