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Got into arrears with my mortgage, managed to get a cancelled eviction as long as I agreed to pay 1400 plus my mortgage paymets with 400 on top.
Payment was made from my daughters Halifax account, however I never received confirmation so I chased it up. Turns out they hadn't received it but hasn't bothered o tell me.
Still I the process of finding out where it went however on the 6th of January I found out that santander had not received my payments for November or December either, and that the complaints manager had contacted my daughters bank who apparently confirmed payment had not been debited ( is this even legal? )
ive contacted the fso aAsia don't see why when I speak to the woman in question daily she had not bothered to tell me. They've said they want to look into it which could take up to 6 weeks, but santander are in the process of applying for a repossession warrant a d won't wait.
what on earth can I do?
Payment was made from my daughters Halifax account, however I never received confirmation so I chased it up. Turns out they hadn't received it but hasn't bothered o tell me.
Still I the process of finding out where it went however on the 6th of January I found out that santander had not received my payments for November or December either, and that the complaints manager had contacted my daughters bank who apparently confirmed payment had not been debited ( is this even legal? )
ive contacted the fso aAsia don't see why when I speak to the woman in question daily she had not bothered to tell me. They've said they want to look into it which could take up to 6 weeks, but santander are in the process of applying for a repossession warrant a d won't wait.
what on earth can I do?
