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Advice about care fees and care providers

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  • Advice about care fees and care providers

    My brother has a learning disability. He was housed in residential care but this was deemed not appropriate and he is now in a flat with support provided by carers coming in. The care is being provided by the residential home doing like "outreach". It's contracted to half an hour a day in the wèek and an hour on a Saturday. He had a financial assessment last week and was deemed to be a self funder, we are disputing this (quite complicated but he has a discretionary trust from when my mum died and it's ring fenced for other things). I am currently seeking the advice of the solicitor who did the trust and if he has to pay then he has to pay but we are just protecting his interests and want to make sure the decision is legal and right. In the meantime the carers have said they have not been paid by the authority since starting this care and so they are no longer going to go to my brother, he has to go to the home they own to see them. The homes owner has sent texts to my brother to say he is not a charity and he expects to be paid. My brother has found this very distressing. I have received multiple texts requesting payment. However the way I see it is that between November and now, their contract is with the authority surely? So they should be chasing them? Either way, withholding his care in this way and asking him directly for payment seems really inappropriate. They actually do very little in the way of care (I only discovered this recently) and so we are considering serving notice. However, should we wait until the financial situation is sorted out first? I also believe that by making him go to them they are actually in breach of their contract? Sorry it's a bit convoluted I'm just so confused and their constant requests for money are very stressful.
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