Hamilton/HFC/Endeavour - Reclaim PPI

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

And this here, saving it here to look back into this, further down the pages about three quarters down, there are details of Hamilton Transferring loan policies - HFC.

Hamilton Transfer

http://hamiltontransfer.com/library/...cument.DOC.pdf


For example as listed.......

Household Bank Personal
Loan Payment Protection

13063 07/10/03
Creditor Insurance Policies HFC Bank Limited 60 month term

Beneficial Loan Personal
Loan Payment Protection

13063bf 01/09/01
Creditor Insurance Policies HFC Bank Limited 60 month term and longer

Beneficial Loan Personal
Loan Payment Protection

13063 Oct 2003
Creditor Insurance Policies HFC Bank Limited 60 month term

Beneficial Loan Personal
Loan Payment Protection

13063 Jan 2004
Creditor Insurance Policies HFC Bank Limited 60 month term

HFC Direct Loan Payment
Protection

92144 Nov 2003
Creditor Insurance Policies HFC Bank Limited 60 month term

Hamilton Direct Loan
Payment Protection

92144 Jun 02
Creditor Insurance Policies HFC Bank Limited 60 months and longer

Hamilton Direct Loan
Payment Protection

91964 11.03L
Creditor Insurance Policies HFC Bank Limited 60 months

And so on.

TDS

The link above, there are some details in regards of Marbles/HFC as well.

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Well I complained to the FOS about Halifax aka Bank of Scotland T/A Marbles and the FOS appear to have picked up on the fact that the claim is against HSBC, not HFC. However, on the basis that they're all in bed together (not a thought I propose to dwell on I might add) then its for the FOS to sort out. At the end of the day, we are the consumers are its not our fault they re-brand, sell accounts on and try all manner of devious ploys to get us to lose their scent. But, as for HFC's scent, its like a skunk, and it makes it easier to track them down.

Avatar: thanks guys. Yes I have seen the VW advert. Why oh why weren't there cozzies like that when I was a kid? All I had to make do with was a plastic lightsabre and one of those masks you cut out the back of a Weetabix packet.

I know where your coming from, and your right its not our fault!!

I'm going to try to come to the bottom of it, even send (copies of HFC paperwork to HFC and ask them what it was in aid of) see what they come back with then, but it was these that did go through all the loan and ppi details and had direct links with the insurer Hamilton......confusing for us isn't it?

Have you an email contact for HFC?

Here HSBC CEO
james.z.ball@hsbc.com

Re: Hamilton/HFC/Endeavour - Reclaim PPI

My hubby came in from working days and rang the Adjudicator, basically he said not to worry about the recent letter, these type are sent out in batches, but what he did say was to definately get in touch with HFC Bank because this seems the case for others who have made complaints as well.

Well I complained to the FOS about Halifax aka Bank of Scotland T/A Marbles and the FOS appear to have picked up on the fact that the claim is against HSBC, not HFC. However, on the basis that they're all in bed together (not a thought I propose to dwell on I might add) then its for the FOS to sort out. At the end of the day, we are the consumers are its not our fault they re-brand, sell accounts on and try all manner of devious ploys to get us to lose their scent. But, as for HFC's scent, its like a skunk, and it makes it easier to track them down.

Avatar: thanks guys. Yes I have seen the VW advert. Why oh why weren't there cozzies like that when I was a kid? All I had to make do with was a plastic lightsabre and one of those masks you cut out the back of a Weetabix packet.

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

My hubby came in from working days and rang the Adjudicator, basically he said not to worry about the recent letter, these type are sent out in batches, but what he did say was to definately get in touch with HFC Bank because this seems the case for others who have made complaints as well.

[cappo]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Ok thanks Di, that makes sense of my situation too:

My HFC credit card becomes
a Marbles Credit Card and
my PPI claim is bounced by the Halifax who
as the Bank of Scotland
say it was sold to me by HSBC

Am I the only one who thinks globalisation is bull****?

Nice avatar ds have you seen the Volkswagen advert on the tv?

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Ok thanks Di, that makes sense of my situation too:

My HFC credit card becomes
a Marbles Credit Card and
my PPI claim is bounced by the Halifax who
as the Bank of Scotland
say it was sold to me by HSBC

Am I the only one who thinks globalisation is bull****?

No your not the only one TDS LMAO.

So do you want the CEO details of the HSBC bank then?

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Ok thanks Di, that makes sense of my situation too:

My HFC credit card becomes
a Marbles Credit Card and
my PPI claim is bounced by the Halifax who
as the Bank of Scotland
say it was sold to me by HSBC

Am I the only one who thinks globalisation is bull****?

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Drat, I only popped down the road to the post office, and it seems the Adjudicator tried ringing and my answer machine didn't kick in, will try to call him back now, but what more is there to say in regards of his view?

Dear

Thank you for your emails.

To answer your queries below is a little difficult by email. I feel that to clarify the whole situation including my view may be easier over the phone as some points may be a bit lost by email.

I have just tried to call your house phone, but it does not appear to have an answerphone facility.

So if you wish to give me a call, I will be in the office till 5 and again from 8.30 tomorrow morning. If you want to give me a convenient time to call you please do.

Yours sincerely

M
Adjudicator | Financial Ombudsman Service
South Quay Plaza | 183 Marsh Wall | London | E14 9SR T: 020

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I am now waiting to hear a response from the Team Manager and the Adjudicator who dealt with this case - in relation to the letter received over the weekend, he will probably get back and say it was sent out as a matter of procedure.

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I know what your saying Di I started all my reclaims in september 2008,so far i have only had 3 small claims upheld,It all takes forever doesn't it?

Hi Cappo

Its a drag isn't it? Still we've got this far we may as well go as far as possible now.

Just actually received another nice and quick email back from the CEO at HSBC with details of the HFC CEO, not email but he already gave the address which I did already have details of but still it helps I suppose.


Dear Mrs

I can confirm that the Chief Executive of HFC Bank is Ms Carmel Armstrong.

Ms Armstrong is based in Birmingham and can be contacted at the address provided previously.

If you have any further queries, please don't hesitate to contact me.

Thanks and regards,

J
Regulatory & Customer Resolutions Manager | HSBC Bank Plc
JLFS, Card Service Delivery UK
120 Edmund Street, Birmingham, B3 2QZ, UK
__________________________________________________ ____

[cappo]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Thank you Cappo.
I am on to more letters today, did start one to HFC over the last few days but will get this done and send this afternoon.

A right tough one being passed around over the last 2 years or more than that really, believe it or not this did actually start in 2008, where I was trying to make the current broker Click Finance liable - as he is the same director/manager to the previous brojer Click Financial but they were not having any of it.

Then it all stemmed from there.

I know what your saying Di I started all my reclaims in september 2008,so far i have only had 3 small claims upheld,It all takes forever doesn't it?

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Lets hope you get to the bottom of this nightmare soon Di.:tinysmile_cry_t:

Thank you Cappo.
I am on to more letters today, did start one to HFC over the last few days but will get this done and send this afternoon.

A right tough one being passed around over the last 2 years or more than that really, believe it or not this did actually start in 2008, where I was trying to make the current broker Click Finance liable - as he is the same director/manager to the previous brojer Click Financial but they were not having any of it.

Then it all stemmed from there.

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I am surprised to have received an email today directly from the HSBC CEO, although he does state its a matter of HFC to deal with and not them even though they are of the same group.

Dear Mrs

Thank you for your e-mail.

Unfortunately I am unable to assist with your enquiry as it relates to HFC Bank which, although is part of the HSBC Group, it is a separate entity to HSBC Bank Plc.

I do not have an e-mail address for customer's to contact HFC Bank, however I can provide a telephone number and address for where your enquiry can be directed:

Telephone: 0870 010 0453
Address: HFC Bank Limited
Camden House West
The Parade
Birmingham
B1 3PY

Thanks and regards,

J
Regulatory & Customer Resolutions Manager | HSBC Bank Plc
JLFS, Card Service Delivery UK
120 Edmund Street, Birmingham, B3 2QZ, UK
__________________________________________________ ____

[cappo]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Wonder if HSCB will respond by email today or in the following days.

Depending I suppose on how quickly the CEO reacts, and I assume as with any bank, the email sent will be passed on to his customer service team for them to deal with.

Also with sending an email to the Team Manager about the recent letter over the weekend, she will get back soon to put me in the picture of what is going on with a bit of luck.

Lets hope you get to the bottom of this nightmare soon Di.:tinysmile_cry_t:

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Wonder if HSCB will respond by email today or in the following days.

Depending I suppose on how quickly the CEO reacts, and I assume as with any bank, the email sent will be passed on to his customer service team for them to deal with.

Also with sending an email to the Team Manager about the recent letter over the weekend, she will get back soon to put me in the picture of what is going on with a bit of luck.