misselling and the fos

[cappo]

Re: misselling and the fos

Hi Cappo

Good luck on your case then, hope you receive some hopeful news in the post soon.

Yes not too bad here today thank you, am making the most of it with getting the washing dry lol, cheers .
How's the weather for you today?

hi di yes it,s good news,have been told the fos will be in touch within the next 2 months, p.f suggested mentioning the old medical probs i.e stroke to try to get the complaint fast tracked which looks like thats what they,ve done, i was worried cap 1 was pre regs and wouid be a no go it sounds promising anyway, weather nice and very spring like.

[pompeyfaith]

Re: misselling and the fos

Good news cappo you know the score keep us informed so we can offer further assistance as it progresses.

[cappo]

Re: misselling and the fos

Good news cappo you know the score keep us informed so we can offer further assistance as it progresses.

i will indeed p.f i did wonder if they,d even look at the cap 1 c.c as it was so old,fingers crossed eh will keep you all up on whats going on win,lose or draw.:beagle:

[cappo]

Re: misselling and the fos

i now know why some of you guys call capital one crapital one,i can,t get it through there thick skulls that i don,t want to go on a payment plan to pay my balance as i,m claiming ppi these people are a joke,i now phoned to try to make an extra payment this month only to spin around the ppi reclaiming again and to be asked if i want to speak to there various departments with regard to why i wouid want to cancel my ppi and indeed the fact that i must be in financial trouble to want to claim missold, i now told these clowns i don,t want to discuss it as it,s harrassment and i will report them to the fsa if they do not refrain,they,ve already put my account on hold once


have now contacted fos but as the case isn,t allocated yet they can,t comment only to say a note will be put on my upcoming file.

[dogtired]

Re: misselling and the fos

Your news most helpful on Welcome Di

[cappo]

Re: misselling and the fos

Your news most helpful on Welcome Di

hi d.t isn,t she a treasure,she,s very very helpful on here to everyone isn,t she.

[dogtired]

Re: misselling and the fos

Yes indeed!
Along else!
When I rang the FOS he did not know they wer in default!
Regarding the FOS got an e-mail today fro FOS telling me she though that I would have been aware that Bank of Scotland had added the ppi as I would have got documentation, only problem is that I did not and all they sent me as part of a cca was a copy of the origanal application form ( I did tick the "yes" box but maintain it was not properly explained and that iInever did get any documents with terms and condidtions)
Not giving up is now gong to ombutsman (Sainsbury) and a seperate comlaint about Cabot!

xx
D.T !

[cappo]

Re: misselling and the fos

Yes indeed!
Along else!
When I rang the FOS he did not know they wer in default!
Regarding the FOS got an e-mail today fro FOS telling me she though that I would have been aware that Bank of Scotland had added the ppi as I would have got documentation, only problem is that I did not and all they sent me as part of a cca was a copy of the origanal application form ( I did tick the "yes" box but maintain it was not properly explained and that iInever did get any documents with terms and condidtions)
Not giving up is now gong to ombutsman (Sainsbury) and a seperate comlaint about Cabot!

xx
D.T !

good on ya:tinysmile_grin_t:

[cappo]

Re: misselling and the fos

Yes indeed!
Along else!
When I rang the FOS he did not know they wer in default!
Regarding the FOS got an e-mail today fro FOS telling me she though that I would have been aware that Bank of Scotland had added the ppi as I would have got documentation, only problem is that I did not and all they sent me as part of a cca was a copy of the origanal application form ( I did tick the "yes" box but maintain it was not properly explained and that iInever did get any documents with terms and condidtions)
Not giving up is now gong to ombutsman (Sainsbury) and a seperate comlaint about Cabot!

xx
D.T !

any news d.t?

[di30]

Re: misselling and the fos

Aww cheers folks, I do try best best lol .

Sorry I missed this earlier x

[cappo]

Re: misselling and the fos

looking for a bit of help guys(as usual) just had a letter re.fast tracking my cap 1 case can,t scan the paperwork up as i,ve not got a scanner but i,m wondering if i fall into 1 of the fos catagories for fast tracking namely living on benefits (except my i.r.p) and being seriously i,ll? stroke.hole in heart,being registered as disabled with dla what do you all think has anyone any fast tracking experience?


annual review 2009/2010 - how we dealt with the complaints (some useful unrelated info)


another point, i,m in the care and support group on esa not in the work related group

[dogtired]

Re: misselling and the fos

Not yet, other thn an e-mail saying it was going to ombudsman / futher complaint

[cappo]

Re: misselling and the fos

Not yet, other thn an e-mail saying it was going to ombudsman / futher complaint

any news about your adjudication yet d.t?

[dogtired]

Re: misselling and the fos

No! Just a call from yet another adjudicator to introduce herself
They are taking ages, "snowed underfrom what i can gahter.
Hopefully no news being good news!:tinysmile_kiss_t4:

[cappo]

Re: misselling and the fos

things are moving along with the fos very very quickly now quicker than i first thought,no clear decision yet but the adjudicator now has the case they phoned today and questioned me at length so all you who are thinking of fossing your complaints go for it,don,t know what the overall result is going to be but i,m sure it,ll be a fair one