http://www.dac.co.uk/documents/resou..._judgment_Wire
The FSA estimate that since 2005 over
£15.6bn of PPI has been sold. On the basis
that 20% of customers who are contacted
respond to the invitation to make a claim for
mis-selling, the FSA estimate that the total
cost of providing redress for PPI mis-selling
will be £3.2bn. This estimate does not
include the cost of providing redress for pre-
2005 PPI sales which we understand make
up a considerable percentage of current
complaints. The BBA's estimate of the cost
of providing redress is £4.5bn.
£15.6bn of PPI has been sold. On the basis
that 20% of customers who are contacted
respond to the invitation to make a claim for
mis-selling, the FSA estimate that the total
cost of providing redress for PPI mis-selling
will be £3.2bn. This estimate does not
include the cost of providing redress for pre-
2005 PPI sales which we understand make
up a considerable percentage of current
complaints. The BBA's estimate of the cost
of providing redress is £4.5bn.
Sellers of PPI will
need to carefully consider the effects of the
evidential and guidance provisions in the
policy statement regarding the root cause
analysis of the complaints and the extent
and nature of procedures for any
subsequent customer contact exercise.
need to carefully consider the effects of the
evidential and guidance provisions in the
policy statement regarding the root cause
analysis of the complaints and the extent
and nature of procedures for any
subsequent customer contact exercise.
The implementation of the policy statement
will also bring into focus issues between
sellers of PPI and PPI providers about who
bears the substantial cost of providing
redress to customers.
will also bring into focus issues between
sellers of PPI and PPI providers about who
bears the substantial cost of providing
redress to customers.
This is I believe a real possibility as we all know banks favour damage limitation and will want the insurance industry to bear some of the cost.
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