Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......

[Angry Cat]

Re: Latest updates on PPI Judicial Review and claims on hold

I don't know. I was simply addressing the misrepresentation of Leclerc's reasonable point.

I do not consider that my post was unreasonable and it was not meant to be a dig at leclerc.
More like my view of how Bank's and their chosen agents operatate...

[EXC]

Re: Latest updates on PPI Judicial Review and claims on hold

The FSA themselves estimate that the response rate for the Root Cause Analysis customer contact exercise is circa 20%, based on recent past business reviews on PPI.

It would be interesting to know how far banks are required to trace customers who are no longer contactable at the address they were at at the point of sale or conclusion of the contract. IE would they be required call the customer's mobile number?

Maybe someone could ask in a Freedom of Information request (I can't as I currently have another one in) but I'd be happy to help drafting it. Request for information

[andrew1]

Re: Latest updates on PPI Judicial Review and claims on hold

They seem to use the CRA's to great effect normally in tracing or checking on people, why not use them ? One quick search will show if an address is still live. Not that anyone wants someone poking around on your credit file.

I've always thought it should be the responsibility of the banks to go out of their way to make sure everyone who has been effected should be automatically refunded, not left to a customer to ask for it when wrong has been done by the bank.

I spent my life supplying financial temp staff, we got involved in projects like this all the time, yes it might cost the bank a fortune, but so what?

[EXC]

Re: Latest updates on PPI Judicial Review and claims on hold

How about the electoral roll it cannot be that hard in this super technological world to find some of them admittedly some will escape the net but by trying a bit harder quite a few will be traced.
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In England and Wales the electoral roll is held at the elector's local council office. So not much good unless you only moved locally.

[leclerc]

Re: Latest updates on PPI Judicial Review and claims on hold

Thanks AC,

This is my point exactly (LeClerc), and one I believe I made crystal clear in my post

If it's in their own interest they will go to the Nth degree to track you down, but if it's contrary to their balance sheets, they wont

If you read my recent posts, I have explained what I meant not that I thought it was necessary since I was applying a logical explanation however, if someone could look at the welcome/FSCS manner in which they have contacted customers then that would be appreciated since I doubt they have gone to the ends of the earth to contact customers apart from name and address either at the time of the policy ending(for non existing customers now) and to the current address for existing customers today.
At the end of the day, I think it is unreasonable for you to expect the banks to trace each and every single customer where mail is returned should that be the criteria that is used post PPI JR case(and we are no where near that time yet to even be there).

[ncf355]

Re: Latest updates on PPI Judicial Review and claims on hold

LOL, the Banks appear to be able to contact customers who allegedly owe the Bank's money!

Leclerc, are you suggesting that the same Banks's would not know who they sold/mis-sold PPI to?

Asset investigation depts come to mind...

Thanks AC,

This is my point exactly (LeClerc), and one I believe I made crystal clear in my post

If it's in their own interest they will go to the Nth degree to track you down, but if it's contrary to their balance sheets, they wont

[leclerc]

Re: Latest updates on PPI Judicial Review and claims on hold

LOL, the Banks appear to be able to contact customers who allegedly owe the Bank's money!


Leclerc, are you suggesting that the same Banks's would not know who they sold/mis-sold PPI to?

Asset investigation depts come to mind...

They would know who they sold them to but not necessarily whether that address was up to date since some people do not let the bank know if they have moved and more importantly, if they have no financial relationship with the provider ie no credit card/loan/mortgage/current account with them. I'm not saying that they will not write to all policyholders but whether all policyholders will claim that their PPI was missold, would answer any letter from their bank or simply throw the letter away. I am sure that writing to the last known address is sufficient for the FSA/FOS should the rules be upheld.

[leclerc]

Re: Latest updates on PPI Judicial Review and claims on hold

How about the electoral roll it cannot be that hard in this super technological world to find some of them admittedly some will escape the net but by trying a bit harder quite a few will be traced.
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Can someone ask Welcome Finance/FSCS what they are doing to contact customers?
Do you think they are using the electoral roll? Do you think they are contacting them at an address that they do not know about?

I wish people would get real with regards to what financial institutions will and will not do. Again, we are speculating on what they will do so ask Welcome Finance/FSCS what they ARE doing in this regards and come back and apply it(apologies if that sounded like I was your GP at the last appointment ).

[pompeyfaith]

Re: Latest updates on PPI Judicial Review and claims on hold

with regards to NCF, how are the banks supposed to contact customers who have not claimed PPI and have then moved address? Surely the whole point of pro active contact is that it is sent to the last known address.

How about the electoral roll it cannot be that hard in this super technological world to find some of them admittedly some will escape the net but by trying a bit harder quite a few will be traced.

[pompeyfaith]

Re: Latest updates on PPI Judicial Review and claims on hold

Leclerc,

When you say while in uni do you mean during study hrs ? if so that is a no, he was doing 25 hrs at uni and 16 hrs at asda plus home study.

[di30]

Re: Latest updates on PPI Judicial Review and claims on hold

Old news LOL from Judgement day, a clip with this one, they also did state the banks did not want to be interviewed.

http://www.thesun.co.uk/sol/homepage...ourt-case.html

GREEDY banks could be forced to pay out a whopping £4.5BILLION to ripped-off customers wrongly sold pricey Payment Protection Insurance, after a massive court victory for consumers today.

And more on link......

[EXC]

Re: Latest updates on PPI Judicial Review and claims on hold

Like someone else said though EXC, they can find you quick enough if you owe them money. Why not the other way around?

regards
Garlok

I don't know. I was simply addressing the misrepresentation of Leclerc's reasonable point.

[Garlok]

Re: Latest updates on PPI Judicial Review and claims on hold

Like someone else said though EXC, they can find you quick enough if you owe them money. Why not the other way around?

regards
Garlok

[EXC]

Re: Latest updates on PPI Judicial Review and claims on hold

Leclerc, are you suggesting that the same Banks's would not know who they sold/mis-sold PPI to?

He's suggesting that they know who they sold it to but might not know where they now live. Clearly.

[Angry Cat]

Re: Latest updates on PPI Judicial Review and claims on hold

Hillarious... what kind of clown would believe the Banks would follow guidelines and actually contact all customers owed refunds?

haha - of course I would trust the banks... they never lie, cheat or steal do they?

Dear Customer,

We have ripped you right off over the last 6 years, find enclosed a cheque for the full refund including all interest.

Yours
A Crook

Chaiman of Robbing Barstewards & Sons (RBS)

Love it, NLP!