Robinson way - Santander overdraft

[Slp]

Re: Robinson way - Santander overdraft

Hi me again, I've had no reply from the company themselves and have just received a claims form with extra charges court fees etc on there, what should I do? thanks in advance

[nemesis45]

Re: Robinson way - Santander overdraft

Hi me again, I've had no reply from the company themselves and have just received a claims form with extra charges court fees etc on there, what should I do? thanks in advance

OK things to do.
Acknowledge Service of Claim ( you can do it online (money claim online)
State intention to defend.
Is the claim in RWs name?#
Is there a solicitor involved?#

nem

Post up the Particulars/Statement of claim here, after removing Claim No, and Barcodes and your personal details, name/address etc.

This I'm afraid is par for the course with RW and its masters.
Having tried to settle out of court will be a point in your favour.

[Slp]

Re: Robinson way - Santander overdraft

Hi sorry for the delay , it's dated 31 March but we only just got it , is this clear enough ? I think it's hoist as claimant Thank u

[Slp]

Re: Robinson way - Santander overdraft

Which one shoud I select?

[nemesis45]

Re: Robinson way - Santander overdraft

AOS first and state intention to defend, gives you more time to sort out your defence.
Once that's done we can look at the points for your defence.
Sorry internet dropped out.
A CPR 31.14 request to Cohen for documents mentioned in the POC e.g. "the terms and conditions of the bank account". and the notice of assignment.
As there is already an offer on the table I would recommend opting for mediation via HMCTS Small Claims Mediation Service you start with the advantage of already having made an offer to settle, the benefit of mediation is that if agreement is reached no CCJ is registered.

nem

[Slp]

Re: Robinson way - Santander overdraft

I'm so worried bout this stuff I really haven't a clue
i don't have these documents -CPR 31.14 request to Cohen for documents mentioned in the

[Slp]

Re: Robinson way - Santander overdraft

I have submitted to defend all of the claim and an to contest the jurisdiction.

what do I do now?

im assuming I have to start my defence

[Kati]

Re: Robinson way - Santander overdraft

If you get started on your defence, and post up on here - you'll get lots of help from tthe Beagles
You will find templates in here - http://www.legalbeagles.info/forums/...Taken-To-Court

[Slp]

Re: Robinson way - Santander overdraft

It's asking me to state my defence ? Surely I've not got one , we did owe the money , I think I've done this to late now , it's dated 31st March this would been done before I sent the letter, I'm assuming there done this after the call I made to them which they never responded to , they said they would call me bk an never so I called them again, that's when I found this site an wrote the letter

[Slp]

Re: Robinson way - Santander overdraft

Do you think I've left this to late

[nemesis45]

Re: Robinson way - Santander overdraft

Your defence to this is that you have tried to negotiate a settlement with RW by making an F&F settlement, which has been ignored.
Tick the box as willing to partake of Mediation.
Get this in asap or you will get a Judgement by Default.
Mediation gives you the chance to settle without getting a CCJ.

nem

[Slp]

Re: Robinson way - Santander overdraft

Il thank u , so I don't need to write any think fancy in the defense box just that I have tried to contact an make offers that was declined etc? I've not seen a box regarding mediation? Thank u

[Slp]

Re: Robinson way - Santander overdraft

On 2 occasions I called Robinson way to make an offer to settle
the account, the 1st call ended with them saying they would call
me back within 1 week, they never. I then called then back 1 week
1 day to be told my offer was declined and that the person dealing
with this was to busy to talk, I was told again that I would get a
call back, I never. I then sent a letter making the offer again, I
sent this recorded delivery to Ms Louise Schofield. The next I
herd was this claims form. I would prefer to get this sorted with
no ccj and my credit file cleared of this as I did make contact
with them, I believe they do record there calls so I'm sure they
could provide these to prove the conversation had. I will also
have my phone records. I would be willing to partake of Mediation
if this would be available.

Would this his be ok?

[nemesis45]

Re: Robinson way - Santander overdraft

You need to layout the defence in numbered sections.
e.g.
Robinson Way - v - Your name Claim No. xxxxxxxxxxxxx

I xxxxxxxx am the defendant in this matter.

2. I am admitting liability for this debt.
3. An approach was made to Robison Way by telephone on date.................... making an offer of £xxx .xx in full and final payment of the debt.
3(a) Robison Way promised to telephone with in 7 days to give a response to my offer. Robinson Way telephoned me on date..... an declined my offer.
4. The claimant declined the offer and proceeded to issue this claim
5. On date.............. I sent a further letter addresses to Ms L Schofield of Robison Way repeating my offer of Full & Final Settlement.
6. No response has been received and the claimant then issued this claim.
7. I am willing to take part in mediation under the HMCTS Small Claim Mediation Service.

Statement of truth.
The statements above are true to the best of my knowledge and belief.

Signed: Dated.


Add the dates and your name where necessary.

nem

- - - Updated - - -

You should here from the court which will pass on your defence to RW who should agree to the mediation.
Which we can cover when you get the reply.
nem

[Slp]

Re: Robinson way - Santander overdraft

Thank u ... Finger crossed