welcome finance help needed

[poochie]

Re: welcome finance help needed

ok have done this today by e-mail and have sent letters recorded delivery to them as well
thanks pinknico

Its says on first page wen I look for this thread that is has been moved....where has it been moved to and why?
Thanx

[pinknico]

Re: welcome finance help needed

Please keep passing copies of all the letters you receive from Welcome to the FOS.You are not wasting your time with the FOS, but please contact them and see if your complaint can be speeded up because of this.

[poochie]

Re: welcome finance help needed

any answers on this please...thanx

[postggj]

Re: welcome finance help needed

ERROR

[poochie]

Re: welcome finance help needed

No I dont think any of those things were sent to me but will check my bundle...it could takea while tho coz I have 3 big boxes of letters and stuff from welcome......


Anyways, I have recieved default notice givin us 14days to pay £2500 or they will take enforcement action but as we are in a trust deed they cannot force us to sell property.... I spoke to our trust deed guy.
Welcome letter sent to us tellin us our account cannot be in dispute because they are not regulated by the bankin group...... wt does that mean?..... Do they mean that the fos cant do anythin and we are wastin our time with fos and all the letters etc?
I get so confused with all this nonsense.....HELP AGAIN :fireside:

[postggj]

Re: welcome finance help needed

you need to phone these people

welcomes partner in crime on the insurance racket

Direct Group - Where Insurance and Innovation Combine - Home Page

ask them to send you all details on insurance products they hold on you

in your sar to welcome , on the insurance side, did they include a

statement of price
needs and demands statement
underwriting sheets

[Grimreapr]

Re: welcome finance help needed

Hi everyone, I have just joined the site and am in dire need of some help regardin welcome finance.
We took out loan in 2005 and have had no reason to query loan agreement till recently.
We now feel our agreement is dodgy and need someone to help asap because we have stopped payments after 1st January.
Basically they added ppi and medicare to agreement before workin out interest but we have never recieved any paperwork showin medicare or ppi details. We recently done subject access request but they failed to supply info we asked for and they also have charges on our statements which have no meanin and vary in amounts.
We wrote again askin for the info but they say we are not entitled to the info or that they sent us all the info they have.... It just doesnt seem right and I have feelin somethin is not right which is why we need help asap.
Any help and advice much appreciated.....Thanx :cry:

HI

al customers have received a refund due to the exact problem you mentioned - about interest on ppi and other insurances - on the loan agreement is the details of how much ppi cost and the aount you pay for it - so if you signed the agreement with that on you have no case for missold insurance - you are entitled to your loan agreemnet reqest it from headoffice if you have to and tell them about the 'you are not entitled to the loan agreement doc' comments - request it and check the details - the charges are probably for bounced dd's and calls - every call is £10 - you can challenge the call charges if you paid already that month - as they can only charge if they were chasing you for payments-

[poochie]

Re: welcome finance help needed

thanx guys...I will be glad wen this all over but it been great havin your support and helpful advice etc....It all been much appreciated

I got letter from them the other day because I worte cheeky letter about them harrassin hubby at work and I wanted all correspondence in writin....I got letter sayin basically they are within their rights to contact us anyway possible to get their money back and that our account cannot be in dispute as I calim because they have no record of it and it seems I am using letters just to delay makin arrears payments on account.
I sent copy of that letter to fos askin their advice and have had no reply as yet..... Is this welcomes normal way of delain with customers

[LuggerBugs]

Re: welcome finance help needed

By the end of the year, apparently.

I forgot to ask, which year did they mean. LOL

Re: welcome finance help needed

No news yet I'm afraid.

[poochie]

Re: welcome finance help needed

Is there any news on welcome as yet?..... has it been to court again?

[WendyB]

Re: welcome finance help needed

Hi Shane and welcome to Beagles. Best thing to do is start your own thread,you;ll get more advice then. I have reported your post to admin so you may find you have a thread of your own soon.

Wends x

[poochie]

Re: welcome finance help needed

I dont know how to help but Im sure if you post this as seperate from my complaint then you will get all the help you need..... The guys on this site are great so good luck with it

[pinknico]

Re: welcome finance help needed

Looking positive poochie.x

[poochie]

Re: welcome finance help needed

I got call from fos today to say my complaints have been allocated to this lady who was callin. She was lettin us know wat happens next and as we were out she left message on answer machine.
She gonna look at all info then may need to contact either us or welcome for more info etc and it could take up to 4 weeks to resolve the matter but she will give us weekly updates on our complaint.
I look forward to her fonin again because she didnt leave her name or number and she didnt mention which complaint it wa that she was assigned to investigate on our behalf etc.
Will keep ye posted guys