Hello
I would be grateful if anyone has any thoughts on the attachments to this. Please bear in mind the following - I sent separate letters to Capital One a week ago recorded delivery - ie SAR, CCA, Dispute and No more calls.
I've attached their response along with a lovely leaflet that they also sent me.
Basically, the letter has completely thrown me (not that it takes much). They've ended their letter by saying "if I don't hear from you within four weeks, I'll consider this matter closed". Any ideas how I proceed from here please?
Many thanks.
hlg43
I would be grateful if anyone has any thoughts on the attachments to this. Please bear in mind the following - I sent separate letters to Capital One a week ago recorded delivery - ie SAR, CCA, Dispute and No more calls.
I've attached their response along with a lovely leaflet that they also sent me.
Basically, the letter has completely thrown me (not that it takes much). They've ended their letter by saying "if I don't hear from you within four weeks, I'll consider this matter closed". Any ideas how I proceed from here please?
Many thanks.
hlg43
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