• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

FCA announces redress scheme for rent-to-own firm PerfectHome | FCA

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • FCA announces redress scheme for rent-to-own firm PerfectHome | FCA

    PerfectHome has agreed with the Financial Conduct Authority (FCA) a package of redress totalling over £2.1 million. This will be made up of cash payments and balance write-offs for 37,000 customers. Read More : FCA announces redress scheme for rent-to-own firm PerfectHome PerfectHome (a trading name of Temple Finance Limited)…

    Read More -> FCA announces redress scheme for rent-to-own firm PerfectHome | FCA

    Click image for larger version

Name:	perfecthome.png
Views:	1
Size:	584.4 KB
ID:	1396276

    More...
    Tags: None

  • #2
    Great!! Hope the same thing happens to Brighthouse too
    The scheme proposes redress for customers in four sets of circumstances:
    • £1.7 million relates to 4,000 customers where it was found that affordability assessments were not completed satisfactorily. This meant, in some cases, customer circumstances were not sufficiently considered and loans were issued that may not have been affordable for customers.

    The remaining redress relates to:
    • incorrectly charged late fees;
    • insurance payments made prior to the delivery of goods; and
    • initial payments made against sales that were subsequently cancelled.
    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

    It doesn't matter where your journey begins, so long as you begin it...

    recte agens confido

    ~~~~~

    Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

    I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
    But please include a link to your thread so I know who you are.

    Specialist advice can be sought via our sister site JustBeagle

    Comment


    • #3
      Brighthouse had to refund peeps a while ago (October 17) , but nothing like what they should have been forced to do.
      As a result we will be making repayments to the following customers:
      1. Customers who took out an agreement with BrightHouse between April 2010 and April 2017 and then either cancelled the agreement within the 14 day cooling off period, or did not take delivery of the goods, and did not receive a refund of any payments made. In these cases, we will refund all payments made under the agreement.
      2. Customers who took out an agreement between April 2014 and September 2016 and where we have identified that our checks may not have effectively ensured that customers could afford the repayments. Where customers returned the product to BrightHouse, we will refund the interest and any fees paid under the agreement.
      Just found out my neighbour pays over £100 a WEEK to Brighthouse....ffs.
      #staysafestayhome

      Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

      Received a Court Claim? Read >>>>> First Steps

      Comment


      • #4
        Originally posted by Amethyst View Post
        Just found out my neighbour pays over £100 a WEEK to Brighthouse....ffs.


        Debt is like any other trap, easy enough to get into, but hard enough to get out of.

        It doesn't matter where your journey begins, so long as you begin it...

        recte agens confido

        ~~~~~

        Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

        I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
        But please include a link to your thread so I know who you are.

        Specialist advice can be sought via our sister site JustBeagle

        Comment

        View our Terms and Conditions

        LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

        If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


        If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
        Working...
        X