Please help I sold a vehicle on eBay guy came and collected it but didn’t want to look at it , a few days later he’s demanding money for repairs , I offered him a full refund out of good will if he wasn’t happy but I wasn’t paying the transport fees he wanted on top. the mutual agreement was sold as seen, verbally , he says the mot is not ligitimate I checked online and it’s on there, it states rust on there , after he cleaned it he found a few rust holes and a few other issues, I later had a letter headed didnt match the description ,the description was in fair condition for its age , it’s 21 years old. He was asking for money or he will take it to small claims , I had a court letter yesterday for a money claim of over £4000 what do I do ?
Sold as seen vehicle
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Hi Nick
First step is to acknowledge the claim online, that will give you an extra 14 days, 28 days in total to prepare and file your defence.
https://legalbeagles.info/library/gu...ledge-a-claim/
Fill in the Following:
Received a claim? Yes/No:
Issue Date:
Have you Acknowledged the Claim?:
Total Amount Claimed : ( approximately please do NOT use EXACT figure given on the claim form, round up to next £100 or £1000)
Particulars of Claim: ( Please type out in full excluding names/account numbers/exact amounts ):
Any Other Information or Background Details:
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Originally posted by Nick headon View PostIs it best to reject all of the claim or to reject and make a counterclaim against him for the stress caused and wasted time?
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I posted a while back about a vehicle I sold and the buyer didn’t want to check it over I described it to the best of my knowledge then a few days later they complain of a few issues and said it didn’t match the description , however as a good will I offered a full refund if they weren’t happy , but it seemed all the wanted was money back , and said that if they returned it , on top of the purchase price they wanted me to pay for their time and transport costs. He took me to a small claims court for a £4000 I have a mediation call Monday , how do the court take these matters ? I’m a private seller and he is a dealer , it seemed to me that this was his plan from day 1
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So in mediation you are willing to pay nothing and he wants the full amount. You could agree with £25 for his troubles.
In court as you were a private seller then it's caveat emptor, buyer beware, unless you have misdescribed the car. As a dealer the court would assume he knew what he was doing.
- 1 thank
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Correct me if I'm wrong, but under the Consumer rights act 2015...regardless of whether you're a private seller, you have done the right thing under the act. and as Ostell says, in your case, caveat emptor. But if you've offered the guy a full refund, I can see the judge seeing right through him.
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SHORTCUTS
First Steps
Check dates
Income/Expenditure
Acknowledge Claim
CCA Request
CPR 31.14 Request
Subject Access Request Letter
Example Defence
Set Aside Application
Directions Questionnaire
If you received a court claim and would like some help and support dealing with it, please read the first steps and make a new thread in the forum with as much information as you can.
NOTE: If you receive a court claim note these dates in your calendar ...
Acknowledge Claim - within 14 days from Service
Defend Claim - within 28 days from Service (IF you acknowledged in time)
If you fail to Acknowledge the claim you may have a default judgment awarded against you, likewise, if you fail to enter your defence within 28 days from Service.
We now feature a number of specialist consumer credit debt solicitors on our sister site, JustBeagle.com
If your case is over £10,000 or particularly complex it may be worth a chat with a solicitor, often they will be able to help on a fixed fee or CFA (no win, no fee) basis.
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Acknowledge Claim
CCA Request
CPR 31.14 Request
Subject Access Request Letter
Example Defence
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Directions Questionnaire
Statute Barred Letter
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