Hi there,
Received Court Claim, I have acknowledged the claim. Issue date 3rd June. Claimant Brittania Parking through BWlegal
31st October 2018 driver parked in a small parking area been frequenting there for 30 years, dark, 10.00pm at night. Entrance sign faces outwards so when turning right into parking area sign is not seen. All signs are on one side of the parking area only. Driver parked facing opposite those signs (signs behind driver) signs not illuminated so were not seen by driver. 20 minute stay only, driver completely unaware of this having parked there freely for 30 years to visit same indian restaurant been visiting for 30 years. No signage seen, inadequate signage for 10.00pm at night in winter.
PCN received. Appeal to Brittania Parking explaining situation, appeal rejected. Appeal then to POPLA long, detailed with photographs showing layout of signage plus how dark it is in October - appeal rejected. POPLA said the photographs were never received so they could not take them as evidence.
Letter before action received - joined this forum previous thread entitled "Letter of Claim received from bwlegal Please advise thankyou!"
took advice especially from CHARITYNJW VIP MEMBER who quoted this from BPA Code of Practice
18.10 Where there is a change in the terms and conditions that materially affects the motorist then you must make these terms and conditions clear on your signage. Where such changes impose liability where none previously existed then you must consider a transition to allow regular visitors to the site to adjust and familiarise themselves with the changes. Best practice would be the installation of additional/temporary signage at the entrance and throughout the site making it clear that new terms and conditions apply. This will ensure such that regular visitors who may be familiar with the previous terms become aware of the new ones.
Responded to letter before action quoting this plus sending all photographs. Told them I am disputing the claim. They replied saying Brittania issued the PCN correctly and they have already rejected my appeal. They said they are happy to negotiate payment with me otherwise they will proceed to court action. Court claim arrived yesterday.
Please could you advise me on formulating my defense. I presume I have til the end of the month to do this?
Many thanks
Maya
Received Court Claim, I have acknowledged the claim. Issue date 3rd June. Claimant Brittania Parking through BWlegal
31st October 2018 driver parked in a small parking area been frequenting there for 30 years, dark, 10.00pm at night. Entrance sign faces outwards so when turning right into parking area sign is not seen. All signs are on one side of the parking area only. Driver parked facing opposite those signs (signs behind driver) signs not illuminated so were not seen by driver. 20 minute stay only, driver completely unaware of this having parked there freely for 30 years to visit same indian restaurant been visiting for 30 years. No signage seen, inadequate signage for 10.00pm at night in winter.
PCN received. Appeal to Brittania Parking explaining situation, appeal rejected. Appeal then to POPLA long, detailed with photographs showing layout of signage plus how dark it is in October - appeal rejected. POPLA said the photographs were never received so they could not take them as evidence.
Letter before action received - joined this forum previous thread entitled "Letter of Claim received from bwlegal Please advise thankyou!"
took advice especially from CHARITYNJW VIP MEMBER who quoted this from BPA Code of Practice
18.10 Where there is a change in the terms and conditions that materially affects the motorist then you must make these terms and conditions clear on your signage. Where such changes impose liability where none previously existed then you must consider a transition to allow regular visitors to the site to adjust and familiarise themselves with the changes. Best practice would be the installation of additional/temporary signage at the entrance and throughout the site making it clear that new terms and conditions apply. This will ensure such that regular visitors who may be familiar with the previous terms become aware of the new ones.
Responded to letter before action quoting this plus sending all photographs. Told them I am disputing the claim. They replied saying Brittania issued the PCN correctly and they have already rejected my appeal. They said they are happy to negotiate payment with me otherwise they will proceed to court action. Court claim arrived yesterday.
Please could you advise me on formulating my defense. I presume I have til the end of the month to do this?
Many thanks
Maya
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