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Moriarty Law / Utility Warehouse

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  • #16
    Originally posted by MIKE770 View Post
    Any way this kicks in i.e. within a defence? Amethyst ??

    All energy firms will be banned from back-billing customers beyond 12 months under stricter new rules.

    Energy regulator Ofgem has announced that from the end of April, no firm will be able to bill customers for energy used more than 12 months ago.

    Six firms, including British Gas, E.on and EDF, already agree not to bill customers beyond 12 months as part of a voluntary scheme, but Ofgem says these companies don't always follow these rules and so it's putting in place a ban that will apply to the whole sector.

    Back-billing usually happens when suppliers estimate bills as they don't have regular, accurate meter readings. Once they have the meter readings they may then send a catch-up bill if the estimated bill is too low.

    The regulator says the typical back-bill is £1,160 but in extreme cases it has seen customers suddenly asked to pay more than £10,000.
    The rules say its for mistakes made before 12 months being billed unexpectedly in the future.

    The OPs debt is outstanding from years ago by their own admission (on here) so I cant see the debt being covered by the Ofgem rule.

    OPs get out is for overcharging (breach) if they can prove it.

    Comment


    • #17
      Hello
      are you saying if I can prove it was a revised bill after I had left then I could use this as a defence.
      All I can make of the bills they sent copies of is that my April bill was they owed me for gas and I owed them for electric. Small amounts of money.
      The new bills charged at a different rate because I left them the bill charge rates are much higher plus extra charges so they re calculated my bill from before at new rates bumping them up to £299. I contacted them at the time and never heard from them again until November 2018 from moriarty law.

      Comment


      • #18
        Hello
        i have filled in court forms as per instructions and said yes to arbitration. I have still had nothing from moriarty law and nothing from here. I feel very alone here.

        Comment


        • #19
          Hiya, the Directions Questionnaire tells the court where the claim needs to be sent to - your local court - whether parties are willing to mediate - and whether any additional directions are needed, or if the case can go straight to a hearing - prior to which witness statements and documentation will be exchanged.

          Did you hear anything back from Utility Warehouse from the SAR as yet ?

          The claimant must evidence how the sum of £200 odd has arisen when your final bill said you owed them £10 on Gas and they owed me £26 on electric.

          Did you actually pay that £10 or get the £26 refund as far as you recall ?
          “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

          Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

          Received a Court Claim? Read >>>>> First Steps

          If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

          Find Solicitors offering fixed fees on our sister site - JustBeagle.com

          Comment


          • #20
            Hello amethyst
            Thank you for getting back to me, as I put before I have had no reply from utility warehouse or Moriarty law, from a PROVE IT letter just I got copies of bills, then a letter taking me to court, then a summons, no response from SAR.
            I contacted them through RESOLVER as well in November last year and they have not responded I escalated it in January No response.

            I have filled in for a hearing to be at local CC and yes I have enough information to agree to mediation ( AS I DID NOT GET ANY ADVISE ABOVE)
            they have been served to Moriarty Law tomorrow, (recorded mail.) and returned to court first class post today.

            about the final bill, as far as I am aware we just left the bill as it was and moved to SSE, SSE where never informed we owed UW any arrears when we switched, they seem to have recalculated our bills all at standard rates after we had lefthand no long in the club, then reissued the bills in April and June of 2014 at £299, I take it as a penalty for leaving the club. I don't remember receiving the bills back then and the first we heard was when the letter arrived last November 2018 demanding £299, I sent a PROVE IT letter.

            I can't post all the bill copies they sent for security but I can say they are estimated readings a meter change and recalculated at different rates.

            How do I fight this, if they don't respond to letters, complaints just take me to court.

            pitbull10

            Comment


            • #21
              Hello
              I have today received a reply from moriarty law in response to my SAR request letter.
              All they have done is send the same copies of bills from February 2014 to June 2014 they are all estimated charges.
              The letter says.
              They confirm the outstanding balance was not assigned so no deed or notice is required.
              They give me a 30day hold pending a response.

              HOW DO I DEFEND THIS

              Comment


              • #22
                Originally posted by pitbull10 View Post
                Hello
                I have today received a reply from moriarty law in response to my SAR request letter.
                All they have done is send the same copies of bills from February 2014 to June 2014 they are all estimated charges.
                The letter says.
                They confirm the outstanding balance was not assigned so no deed or notice is required.
                They give me a 30day hold pending a response.

                HOW DO I DEFEND THIS
                Arkell v Pressdram

                Comment


                • #23
                  Originally posted by GBExile View Post

                  Arkell v Pressdram

                  Oh! I say!

                  Comment


                  • #24
                    Originally posted by pitbull10 View Post
                    Hello
                    I have today received a reply from moriarty law in response to my SAR request letter.
                    All they have done is send the same copies of bills from February 2014 to June 2014 they are all estimated charges.
                    The letter says.
                    They confirm the outstanding balance was not assigned so no deed or notice is required.
                    They give me a 30day hold pending a response.

                    HOW DO I DEFEND THIS
                    Anything from UW on the SAR ?

                    Moriarty are acting FOR UW so no, there's no assignment... UW are the claimant.

                    YOu have already told them the bills are not sufficient to evidence there is any debt and UW will hold a lot more info on you than just copies of bills.... transaction lists, screennotes, original sign up form and data .... so if Moriarty were replying to the SAR on UW's behalf go back to them and say, this is not everything UW hold.... if Moriarty were just replying the the CPR request, then fine, but chase up UW for the SAR .

                    Do any of the bills they have sent back up what you recall about a final bill of £10 and an overpayment etc ?

                    Are there terms of membership of the UW club thing ?
                    “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

                    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                    Received a Court Claim? Read >>>>> First Steps

                    If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                    Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                    Comment


                    • #25
                      Originally posted by MIKE770 View Post
                      Oh! I say!
                      Sometimes the claimants need to be told in no uncertain terms when they are scraping the bottom of the barrel

                      Comment

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