Originally posted by Fey92
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The main thing you want from them ( well, don't, but they should provide it to be able to get the case through) is the original contract and terms and a decent breakdown of the £499 eatly termination penalty and how it's been calculated.
These mean pretty much nothing - https://legalbeagles.info/forums/fil...tch?id=1398764 and https://legalbeagles.info/forums/fil...tch?id=1398762
Full Month was a 24 month plan. But we have no idea when it was entered into as they haven't told you. Or how you were paying £35 not £42, guessing it's a VAT issue but their bill makes no sense to me.
Have you ever sent a SAR to TMobile btw?
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