**discontinued** county court document received have no idea what to do.

[whu]

nemesis45 warwick65 thank you, i have acknowledged the claim and sent the cpr and cca i have no idea as to how i place a defence which has to be in by 12th of feb i think claim was issued on the 10th jan and i acknowledged/cpr and cca within a few days but i don't hold out much hope of receiving anything from them from what i have read here and elsewhere fortunately i have not been in this position before and i am plain panicking that i have no clue what do from here on out.

[warwick65]

Hi

Good you have done that although as it's a Vodafone contract they might refuse your cca request.

I think charitynjw is the business with mobile claims.
There are sample defences on the forum but you still have nearly 3 weeks

[Vodafone Company Rep]

Re: county court document received have no idea what to do.

Good afternoon Lee,
I have sent the form but as yet have received no reference number.
many thanks
whu

Hi whu,

Thanks for coming back to me.

If you haven't received a reply to your email, please re-send it.

If our automated reply doesn't arrive in your inbox, check your spam or junk folder.

Kind regards,

Lee

Vodafone Social Media

[whu]

Lee Vodafone Company Rep Good morning i have sent again but not received an email once again?

[Vodafone Company Rep]

Hi whu,

That is strange.

I'll send you a PM in a moment with an alternative way of contacting me.

Kind regards,

Lee

Vodafone Social Media

[whu]

Amethyst nemesis45 MIKE770 warwick65 Good morning,after another very sleepless night i have decided to try and agree a settlement for this debt and i am after some advice on how i can negotiate this in the best way do i have to pay the full amount claimed or can i negotiate a lower amount in full and final settlement via email with lowell solicitors any help would be greatly appreciated as this is making me ill.i was thinking that sending a without prejudice email was the way forward?any help please greatly appreciated.
thanks whu

[warwick65]

Hi Whu

Sorry i missed the tag
Personally before you do anything I would get a defence filed because you can then negotiate at mediation

However if you do decide to negotiate beforehand you need to be very careful about what you say

[whu]

Amethyst nemesis45 warwick65 MIKE770 I have received this letter today just wanted to ask what my next steps should be please thank you. Scan.pdf

[Amethyst]

Okay that's quite standard so don't worry. Have you heard anything back from Lee ?
Also did you manage to get the terms and conditions from Vodafone or was that a dead end?

[whu]

Amethyst ,lee was helpful with some details and dates but as far as vodafone are concerned its not there problem was the vibe i got,my concern now is this letter doesn't tell me when they will send me anything and i have no clue as to how i enter a defence at this stage the letter seems to say the account is on hold at this stage but the court action i assume is not?

[Amethyst]

Indeed, you will still need to enter your defence before 12th Feb. We'll give you a bit of a hand to adapt the Example Defence to suit your case xx Your defence will basically demand the original contract and terms because your argument is that it was a fixed price contract, which they breached by raising the price and then not allowing you to cancel.

[whu]

Amethyst nemesis45 warwick65 Good morning i wanted to ask how i go about adding my defence and do i do this online or in paper form any help would be greatly appreciated as i am in full panic mode at the moment.

[Amethyst]

You can do it through moneyclaim online, or on paper if you prefer ( use the response pack that came with the claim form )

[whu]

Amethyst HI thats great you said you could assist with how i structure a defence as i am not sure,what parts of the sample defence should i tweak as yet i have received none of the documentation requested via the cca and cpr?

[Amethyst]

I'll have a bit of a draft for you to go from later this afternoon xx