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Claim form - civil national business centre

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  • #16
    Sorry again for sounding stupid but the CPR 31.14 I am filling in (given from the link above) says creditor name address and account number. Is that the claimants name-Lowell or the address given for sending documents - Overdales. Also the account number, as there are 3 particulars of the claim do I use those reference numbers or is it the claim number I put in here? Sorry for being a pain

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    • #17
      Originally posted by Sazzle321 View Post
      Does that include CPR 31.14 I send to the solicitors? If they don’t reply do I carry on with my defence?
      Yes, you state that in your Defence.

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      • #18
        Hi all so I sent off the SAR (& £1 P.O) and the CPR 31.14. And today I have received 3 emails from Lowell (the claimant) saying Thankyou for you 33p payment for each of the original creditors and asking me if I want to set a payment plan up?? I’m really confused as I thought the £1 P.O I included was for them to send me information. What should I do now??

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        • #19
          Originally posted by Sazzle321 View Post
          Hi all so I sent off the SAR (& £1 P.O) and the CPR 31.14. And today I have received 3 emails from Lowell (the claimant) saying Thankyou for you 33p payment for each of the original creditors and asking me if I want to set a payment plan up?? I’m really confused as I thought the £1 P.O I included was for them to send me information. What should I do now??
          You don't need to send off any monies with the SAR request.

          On their (Lowell's) website follow their complaints procedure. State that the £1 was sent in error and it wasn't a payment, they are fully aware of that. Explain that if the matter isn't resolved satisfactorily, then a complaint will lodged with the Financial Conduct Authority and the Financial Ombudsman Service.

          They are just trying to be 'clever & cheeky' at the same time.

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          • #20
            Ok Thankyou. I got hopeful that if I set up a payment plan for the 3 debts with Lowell it wouldn’t go to court, but that must not be the case.

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            • #21
              Sorry just realised it was the CCA request I sent to Lowell not a SAR

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              • #22
                Originally posted by Sazzle321 View Post
                Sorry just realised it was the CCA request I sent to Lowell not a SAR
                The £1 was for the CCA Request, what they sometimes do is return the £1 fee. If you have 3 account's that would be £3.

                That £1 fee isn't a payment, that is what they say, they have used it for.

                You need to find out what is what i.e. have they sent a compliant CCA etc, before you decide what to do next.

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                • #23
                  They appear to have split the £1 between the 3 accounts. Do I contact Lowell to find out if they have sent the CCA? I’m really confused as to why they have done that and then asking me to set a payment plan up..which I would be happy to do if it didn’t go to court. I’m a bit brain fried with it all

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                  • #24
                    Originally posted by Sazzle321 View Post
                    They appear to have split the £1 between the 3 accounts. Do I contact Lowell to find out if they have sent the CCA? I’m really confused as to why they have done that and then asking me to set a payment plan up..which I would be happy to do if it didn’t go to court. I’m a bit brain fried with it all
                    Court (Hearing) is a very long, long way off.

                    You need to do as advised in post 19, posting the same thing over again is 'unhelpful'.

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                    • #25
                      Ok Thankyou and sorry. All this legal stuff is very much beyond me and confuses me

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                      • #26
                        Update when Lowell's responds.

                        Sometimes posters are actually more capable then they believe they are.

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                        • #27
                          Lowell’s response is they have sent the request to overdales to acknowledge request as the debt is assigned to them. They were about as helpful as a chocolate tea pot

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                          • #28
                            well what were you expecting? it is lowells after all

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                            • #29
                              Do I need to contact overdales now? I’m so confused. I thought Lowell would have to send me the compliant CCA so why did they send it to overdales?

                              Comment


                              • #30
                                Originally posted by Sazzle321 View Post
                                Lowell’s response is they have sent the request to overdales to acknowledge request as the debt is assigned to them. They were about as helpful as a chocolate tea pot
                                Update when Overdales responds.

                                Comment

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                                SHORTCUTS


                                First Steps
                                Check dates
                                Income/Expenditure
                                Acknowledge Claim
                                CCA Request
                                CPR 31.14 Request
                                Subject Access Request Letter
                                Example Defence
                                Set Aside Application
                                Directions Questionnaire



                                If you received a court claim and would like some help and support dealing with it, please read the first steps and make a new thread in the forum with as much information as you can.





                                NOTE: If you receive a court claim note these dates in your calendar ...
                                Acknowledge Claim - within 14 days from Service

                                Defend Claim - within 28 days from Service (IF you acknowledged in time)

                                If you fail to Acknowledge the claim you may have a default judgment awarded against you, likewise, if you fail to enter your defence within 28 days from Service.




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