Letter to npower : grateful for any comments :)

[Johnboy007]

Re: Letter to npower : grateful for any comments

A homeowner has taken one of the Big Six energy giants to court and won after they repeatedly harassed and threatened him for money he didn't owe.In a David and Goliath style legal battle, people's champion Barry Payling, 62, represented himself against Npower in his second case against an energy firm in four years.
He won £3,000 in total in compensation for the trouble they caused him.
The 62-year-old's problem with Npower started when tenants living in his late mother’s house, which he rents out, moved out in July 2013 leaving an outstanding bill of £450.


Read more: http://www.dailymail.co.uk/news/arti...#ixzz3AHiLg7Ve
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Thank you for that
I read an article in the Mail Re a Barry Payling :

Good luck Molly

[molly001]

Re: Letter to npower : grateful for any comments

Are the bills estimated and are they for after the date of death or prior to the date of death?

BTW, referring to you as deceased is a big NO NO and should definitely be pointed out to them.

Johnny, I don't agree with sending a paper version to the company as an email and copies of previous correspondence is sufficient.

My question for you Johnny, is that post death, who is now responsible for the supply of gas and electricity to the new place? Has the supply been switched off at the property?

I am assuming OP also has to pay council tax on the property depending on their grace period as well.

The supply was not switched off, I did not get keys for the house and had to get a locksmith to gain access in the May after her death. I had to dispose of all her old furniture , the half sister having helped her self to anything of value. This cost me a considerable amount of money.
I have supplied the solicitors name address, and my half sister as they were responsible for her effects on death.

I have to pay full council tax as the local authority gave one months grace alone.

[molly001]

Re: Letter to npower : grateful for any comments

The bills are since her death.

[molly001]

Re: Letter to npower : grateful for any comments

Good luck Molly

Thank you . Emailed the Chief exec at npower .... will update asap

[wales01man]

Re: Letter to npower : grateful for any comments

When she died did you tell N Power that you were the owner of the Property and that any future bills should go to you or ask them to remove their meters as you no longer needed the supply.
After all a standing charge applies whether electricity and gas are used if that supply is connected and available.
No fuel used no charge that's obvious but they would argue you had the option to use the supplies you admitted in a previous post lights were switched on that's Electricity used they may have a strong case against you.

[Johnboy007]

Re: Letter to npower : grateful for any comments

Are the bills estimated and are they for after the date of death or prior to the date of death?

BTW, referring to you as deceased is a big NO NO and should definitely be pointed out to them.

Johnny, I don't agree with sending a paper version to the company as an email and copies of previous correspondence is sufficient.

My question for you Johnny, is that post death, who is now responsible for the supply of gas and electricity to the new place? Has the supply been switched off at the property?

I am assuming OP also has to pay council tax on the property depending on their grace period as well.

Hi leclerc,
Previous correspondence have not been addressed to the Chief Executive.
I had an issue with a council.
I sent an email which took four days to get to the Chief Executive, by the time it had gone through the administration.
I also sent a letter to the Chief Executive by signed for and recorded post.
It arrived two days before the email did.
And I got an immediate response.
If the property is empty, then a supply is not required.
If the supply has not been disconnected, then that is down to the supplier, in this case Npower.
There is no legislation that requires an owner of a property to have a supply of gas or electric.
There is also no contract in existence between Npower and Molly, therefore there can be no debt.
If Molly requires a new supply to the property in future, then she needs to contact the supplier of her choice and sign a contract with them.
Npower are doing what a lot of companies do when they are on sticky grounds.
They use scare tactics,or badger people with demands for money.
In Molly's case, they are well and truly stuffed.

[molly001]

Re: Letter to npower : grateful for any comments

When she died did you tell N Power that you were the owner of the Property and that any future bills should go to you or ask them to remove their meters as you no longer needed the supply.
After all a standing charge applies whether electricity and gas are used if that supply is connected and available.
No fuel used no charge that's obvious but they would argue you had the option to use the supplies you admitted in a previous post lights were switched on that's Electricity used they may have a strong case against you.

Unfortunately, I had no dealings with her estate my half sister organised all meter readings etc. I told then I did not want any services, that was once I got access to the house. I rang them and told them to stop correspondence.
I did not take up a contract with them and as far as I was concerned the contract was with the deceased.

[Johnboy007]

Re: Letter to npower : grateful for any comments

The supply was not switched off, I did not get keys for the house and had to get a locksmith to gain access in the May after her death. I had to dispose of all her old furniture , the half sister having helped her self to anything of value. This cost me a considerable amount of money.
I have supplied the solicitors name address, and my half sister as they were responsible for her effects on death.

I have to pay full council tax as the local authority gave one months grace alone.

Have you applied for a discount on the empty property?
Councils can give a discount, but it is up to the council.
You should not use any gas or electricity while the house is empty.

[wales01man]

Re: Letter to npower : grateful for any comments

When the house was handed back to you by the execcutor they should have informed Npower with final readings and received final bills .
n power should then have written to the occupier about the supply after all commensense from them should tell them as the deceased was no longer there someone may use the utilities this not happening should be the end of it they can I expect have been able to remove the meters either with your consent or a court order .
Seems they cocked up you must win this one

[Johnboy007]

Re: Letter to npower : grateful for any comments

When she died did you tell N Power that you were the owner of the Property and that any future bills should go to you or ask them to remove their meters as you no longer needed the supply.
After all a standing charge applies whether electricity and gas are used if that supply is connected and available.
No fuel used no charge that's obvious but they would argue you had the option to use the supplies you admitted in a previous post lights were switched on that's Electricity used they may have a strong case against you.

Npower would have to prove that Molly used a supply of gas or/and electricity.
They could only charge the estate for any discrepancies in the meter readings.
Molly has no contract with Npower.
From what we have been told, the half sister sorted out meter readings etc;
So Npower would have been aware that the property was unoccupied and that supplies needed to be terminated.
I am given to understand that Molly contacted Npower to tell them that the house was empty, and that she didn't need supplies.
Npower did nothing to gain access to the property to disconnect anything, so they must swallow any costs.
Regarding standing charges.
Molly not being responsible for the debt, is not responsible for any charges.

[molly001]

Re: Letter to npower : grateful for any comments

Have you applied for a discount on the empty property?
Councils can give a discount, but it is up to the council.
You should not use any gas or electricity while the house is empty.

The council will only give me the one month discount
There is no need for electric or gas use property is empty , the estate agent has the keys . I just want rid of the place it is a milestone around my neck. Thank you again for the advise and support Johnboy

[Johnboy007]

Re: Letter to npower : grateful for any comments

The council will only give me the one month discount
There is no need for electric or gas use property is empty , the estate agent has the keys . I just want rid of the place it is a milestone around my neck. Thank you again for the advise and support Johnboy

Not a problem Molly,
Losing one's Mother is a mighty cross to bear, and additional problems add to the stress and heartbreak that you obviously feel.
Hopefully Npower will now cut supplies and remove any equipment, and you can get on with your life.
Keep us informed.

[wales01man]

Re: Letter to npower : grateful for any comments

Have to agree its down to Npower to remove the meters if they cannot contact occupier the bills should have gone to the deceaseds estate after they had informed Npower did they?

[molly001]

Re: Letter to npower : grateful for any comments

Have to agree its down to Npower to remove the meters if they cannot contact occupier the bills should have gone to the deceaseds estate after they had informed Npower did they?

My half sister sadly did not inform me of my mums death, she took it upon her self to all sort matters out including the npower account. Which was read and paid along with other bills via a solicitor.
The story is long and painful, She then decided that my house should be shared out and wrote to the LR and had restrictions on sale put on in her and fraudulently my two brothers names. She then proceeded conveniently to removed all the stuff she wanted including my paternal grand mothers rings and decided to act as executor. Her first solicitor was struck off for mishandling the case and not acting in all parties interests. I proceeded to contact my own solicitor and was given bad advise, fired him and then contacted the LR and proved the fraud , her claim was removed. A second claim was made solely in her own name. Documentation proved her claim to be again fraudulent. I was advised to go to the police. I choose not to. She refused to give me the keys. She had 3 months to put everything in order including removal of TV sky box etc. which she did , leaving me with the costs of cleaning out the house of stuff of no value. I do not and have not lived in the house for over 30 years and all bills , council tax insurance were down to my mother. I got no where with the my mother's solicitor , only when I discovered my sister had been paid the remains of my mums estate did I start to kick off as she did not distributed as the law requires. So if any further bills went there ? I do not know.

[Johnboy007]

Re: Letter to npower : grateful for any comments

The executor, in this case your sister, is responsible in law for paying all bills and distributing the estate, according to the will.
She is liable for any of the assets of the estate that goes missing.
Tell me Mollie, was there a will?
If so have you seen it?
Are you a named executor?
Do you own the house outright?
Have you seen the final accounts?
Who paid your sister the remains of the estate?
From what you are saying, there has certainly been mishandling of your Mother's estate, with fraud occuring on more than one occasion.
I know it is very difficult, but you really should report this to the police.

If there was no will, and no surviving spouse,
The estate is shared equally between the children or their descendants.

If a son or daughter has already died, their children (the grandchildren of the deceased) inherit in their parent’s place.
The estate is shared equally between the children or their descendants


The estate is shared equally between the children or their descendants.

If a son or daughter has already died, their children (the grandchildren of the deceased) inherit in their parent’s place.