lifestyle claims ppi

[EXC]

Re: lifestyle claims ppi

gdd, can you tell me if you ever paid an up-front fee to Lifestyle Claims? I assume you had at some point as that's how they worked but it would be useful to know when I speak to Redhawk tomorrow.

Re: lifestyle claims ppi

I hope Exc that you are able to record this call - it should make interesting listening to for the MOJ who always believe what the CMC tells them. Lets see what Redhark will tell you.... and whether it is the same as they told the MOJ.

[EXC]

Re: lifestyle claims ppi

No probs.

I'm going to send you an e-mail about it.

[gdd40456]

Re: lifestyle claims ppi

thanks exc

[EXC]

Re: lifestyle claims ppi

i would be very gratefull if you did do you need my name or anything. thankyou

No probs, I have your name. I'll call them on Monday.

[gdd40456]

Re: lifestyle claims ppi

i would be very gratefull if you did do you need my name or anything. thankyou

[EXC]

Re: lifestyle claims ppi

Will do.

I'd be happy to speak to them for you if you'd like.

[gdd40456]

Re: lifestyle claims ppi

hi exc can you keep me informed as they keep ringing me saying i owe them the money. i dont see why i should pay them as they did not do anything.

[EXC]

Re: lifestyle claims ppi

Gdd, I've got the letter & invoice from Redhawk - thanks.

Having had no response from the e-mail I sent to Sharma & Co I've just called them and spoke to the manager responsible for the Lifestyle aministration who has asked me to put my concerns in writing to her directly and she'll respond. Someone else there I spoke to did let slip that they'd sold Redhawk ''more'' than mererly the Lifestyle consumer database.

Notwithstanding, in the absence of any signed letter of authority, I am certain that no contractual relationship exists between you and Redhawk and as such their invoice is unenforceable.

I'm going to forward the invoice to MOJ and in the meantime I would contact Barclaycard and ask them to block any attempt for payment by Redhawk Legal Ltd or their trading name of Money Back & Advice.

[gdd40456]

Re: lifestyle claims ppi

hi tuttsi thankyou and exc for all your help when i recieve more letters i will send them to exc.

Re: lifestyle claims ppi

Hi GDD, yes please send that to Exc please, he has already sent your last comunication on to the MOJ and has requested that they urgently take action in this matter. We have also requested confirmation from Shama's... so far they have not answered. We will not leave it there as they had no right to your personal information like credit card numbers. I just hope that they dont charge your card. Maybe you should check with your credit card provider that no unauthorised transactions have taken place. It concerns me that they do not have any signed forms from you and yet they still feel they are entitled to some money from you. These type of companies are working outside the guidelines of their authorisation and with your help we are actually able to provide proof to the MOJ.

[gdd40456]

Re: lifestyle claims ppi

hi had another letter from red hawk yesterday 9/01/12 i will send it to u by email nothing from sharma & co yet.

[EXC]

Re: lifestyle claims ppi

even though barclays paid us direct into our account in dec 12. Redhawke are asking us for their share for something they did not do

Your contract expired when Lifestyle Claims went into administration. Unless you signed the letter of authority from Redhawk (which would form a new contract between you) there is no legal basis for you to have any liability.

As Tuttsi said, let us know when you hear from the administrator. They have clearly told the compliance officer that they merely sold Redhawk the client database. But as Redhawk were aware that Barclays paid your compensation, it was obviously more than that and potentially a breech of the data protection act.

Re: lifestyle claims ppi

Exactly they have no contract with you according to what the senior compliance officer at the MOJ are saying. We are still awaiting a response from Shama's and another email has gone today to the MOJ regarding cases like yours which we are not happy about the way Redhawk are trying their luck.

even though barclays paid us direct into our account in dec 12. Redhawke are asking us for their share for something they did not do

[gdd40456]

Re: lifestyle claims ppi

even though barclays paid us direct into our account in dec 12. Redhawke are asking us for their share for something they did not do