PPI Questions and hopfully answers :)

[PocketTheDifference]

Re: PPI Questions and hopfully answers

OH and i forgot to mention one detail, I put both my fathers and my own name and both signed but they still refused?

Well as i can figure the letter I SENT around that time would be one of these, both pretty similar.

[PocketTheDifference]

Re: PPI Questions and hopfully answers

Just looking at Bubs8 viewing my attachments and stuff, thinking its somebody from the company having a check in here

[PocketTheDifference]

Re: PPI Questions and hopfully answers

Today's Update, Still waiting for my Dad to send ANOTHER copy, I dont really understand since, both signatures are on the letter, why can they refuse that?
On top of this I have had a letter today from the FOS just a basic one saying they will procced with the complaint against them, (as they are stacking against this company ) just need to send them a few more details first so thats at least good.

By the sounds of some people here, It sounds like the FOS, wound't really be any help anyway? Will they just look and say sorry nothing they can do, My next step is just to get my old man off his arse to send a letter and go from there.

PTD

[Angry Cat]

Re: PPI Questions and hopfully answers

Surely all that you need to do, is to obtain a valid "Authorisation to Communicate" from your father, if he so agrees.
You can then act on his behalf as a third party representative.

There are DPA issues involved, therefore they will not release information re: your father (an individual) to you unless he requests same or, provides to you an; Authorisation to Communicate, on his behalf.

[PocketTheDifference]

Re: PPI Questions and hopfully answers

Just thought this should be finalised. I gave up on the PPI claim, I cannot remember their letter word for word, but they kept throwing it out and disruptive responses so I didn't bother them any further. No Ideal but if they keep saying no what then?

[di30]

Re: PPI Questions and hopfully answers

Just thought this should be finalised. I gave up on the PPI claim, I cannot remember their letter word for word, but they kept throwing it out and disruptive responses so I didn't bother them any further. No Ideal but if they keep saying no what then?

Hi, did you have the opportunity to take i to the ombudsman or not?

[PocketTheDifference]

Re: PPI Questions and hopfully answers

I thought I did way back when, and recieved no response. Should I again chase them in your advise?

[di30]

Re: PPI Questions and hopfully answers

Hiya
the final letter should give details of the FOS, they give you 6 months as from the final letter.
Check your letters and dates :tinysmile_twink_t2:

[PocketTheDifference]

Re: PPI Questions and hopfully answers

Sorry 6 Months until what?

[EXC]

Re: PPI Questions and hopfully answers

The OFT will only accept complaints within 6 months of the final response. The final response should include advice that you can now take it to the FOS within 6 months.

[PocketTheDifference]

Re: PPI Questions and hopfully answers

Ahh ok, I have dug out all old Letters, And I will re send them out to the Company and start from there they can't reject this one as it seems to be a Genuine case.