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Don't think I have a case now, but I'd like people's opinions on this if possible.
In August 2003 I took out a car loan + PPI. At the time I was a full-time student, working a part-time job (<16 hrs) and claiming WFTC and family allowance. I found the finance company through a broker, who said benefits were acceptable.
I lodged a claim in August 2009 with a claims firm as I was too busy to pursue the claim myself - I was in the 6 year window, but the claims firm made a dog's dinner of the claim.
Anyway, back to the mis-sell. When I went into the broker's office to sign the paperwork, I noticed that the agreement amount was different to that which he had told me on the phone. When queried, he told me that it was PPI and it was a condition of the finance agreement - no PPI, no finance. No attempt was made to tell me that it could be had elsewhere or indeed was optional. Reluctantly I signed up.
The company have since rejected the claim on the basis that they can find no evidence of mis-selling. Their arguements are:
1) PPI shown as separate item on the policy.
- Yes, the full cost of the policy was shown. I was told it wasn't optional however.
2) I signed to agree that all terms were fully explained
- No, all terms were not fully explained. I was not told PPI was optional (forced upon me.. no PPI, no finance) and that I could cancel at any time.
3) It was a single premium policy.
- Cost of finance as I was told was £272. Cost of finance with PPI was £312 over 36 months. Again, no information about right to cancel.
4) Payslip showing I worked 60 hrs/week despite my claim of <16 hours.
- They produced 1 payslip showing 60 hrs, which actually covers a 2-week period during the summer break when I wasn't at university.
5) Job check sheet showing I was declared full-time. Apparently faxed to and filled in by my manager.
- This was not faxed. The job check was done over the phone (I was there when it was done!). The name of my manager is wrong - they address him on the form as Mr 'first name' which is spelt wrong. It has been signed and dated by the underwriter, not by my manager. I think this document has been fabricated at the time of the check.
They also say that because the policy is from 2003 I can't refer it to FOS as it falls outside FSA rules on PPI selling.
I'm livid at this decision, but I guess there is nothing more i can do now. Or is there?
In August 2003 I took out a car loan + PPI. At the time I was a full-time student, working a part-time job (<16 hrs) and claiming WFTC and family allowance. I found the finance company through a broker, who said benefits were acceptable.
I lodged a claim in August 2009 with a claims firm as I was too busy to pursue the claim myself - I was in the 6 year window, but the claims firm made a dog's dinner of the claim.
Anyway, back to the mis-sell. When I went into the broker's office to sign the paperwork, I noticed that the agreement amount was different to that which he had told me on the phone. When queried, he told me that it was PPI and it was a condition of the finance agreement - no PPI, no finance. No attempt was made to tell me that it could be had elsewhere or indeed was optional. Reluctantly I signed up.
The company have since rejected the claim on the basis that they can find no evidence of mis-selling. Their arguements are:
1) PPI shown as separate item on the policy.
- Yes, the full cost of the policy was shown. I was told it wasn't optional however.
2) I signed to agree that all terms were fully explained
- No, all terms were not fully explained. I was not told PPI was optional (forced upon me.. no PPI, no finance) and that I could cancel at any time.
3) It was a single premium policy.
- Cost of finance as I was told was £272. Cost of finance with PPI was £312 over 36 months. Again, no information about right to cancel.
4) Payslip showing I worked 60 hrs/week despite my claim of <16 hours.
- They produced 1 payslip showing 60 hrs, which actually covers a 2-week period during the summer break when I wasn't at university.
5) Job check sheet showing I was declared full-time. Apparently faxed to and filled in by my manager.
- This was not faxed. The job check was done over the phone (I was there when it was done!). The name of my manager is wrong - they address him on the form as Mr 'first name' which is spelt wrong. It has been signed and dated by the underwriter, not by my manager. I think this document has been fabricated at the time of the check.
They also say that because the policy is from 2003 I can't refer it to FOS as it falls outside FSA rules on PPI selling.
I'm livid at this decision, but I guess there is nothing more i can do now. Or is there?
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