PPI and Court

[marshallka]

Re: PPI and Court

Marshallka,

Thank you for your assistance so do you think it is a fair assumption that if loan 80 is only about 8 quid out the others are likely to be more or less right because if that is the case for the sake of a few quid I may as well take there latest offer.

PF

Peronally Pompeyfaith I would say that your health is far more important and your latest offer is a bit more (they have most probably worked them using the new regs, not sure but cannot see how they could otherwise "up" their offer) so if you are asking my opinion, I would say "yes" and consider it a victory too.

No-one has fought harder than you and its taken its toll. I can only assume that the others are correct but would not want you to carry on battling and have another health issue just for a few quid more. I don't mean to put down your complaint in any way whatsoever and it is difficult working these things out and how can you trust them knowing that in the beginning they tried to rip you off but sometimes its best to "accept" and get on with things. It is up to you and I have also done another one of your loans with Turbo today (number 84 I think) and will post the figures up for that one too. Hopefully they will be similar to the redress too. I can only do that tomorrow as they are on my other computer but if you want to wait for that one too and then decide it may put your mind at rest.

I think the mix up has been is that we have not known which loans were refinanced and how long you actualy had the loans (exact number of payments) and the settlement figures for each one. We are still all with you PF and want you to be "settled" in your mind.

[pompeyfaith]

Re: PPI and Court

Marshallka,

Thank you for your assistance so do you think it is a fair assumption that if loan 80 is only about 8 quid out the others are likely to be more or less right because if that is the case for the sake of a few quid I may as well take there latest offer.

PF

[marshallka]

Re: PPI and Court

Hi Marshallka, and thank you for joining us here. Your help with this is indeed very much appreciated.

Hi Bill, I don'tknow that you will see where I am coming from but I always use this calculator for rule 78 calculations
Javascript Rule of 78 Rebate Calculator - Equal instalments

It worked out to the penny with a few of my loans and I have double checked with redress's paid out on posts on MSE and seems to work fine. Rule 78 actually makes the settlement of any loan higher (regardless of PPI) than the newer regs BUT at least Co-op (unlike FIrstplus and the likes of) actually give you a rebate against the PPI.

[Bill-K]

Re: PPI and Court

Hi Marshallka, and thank you for joining us here. Your help with this is indeed very much appreciated.

[marshallka]

Re: PPI and Court

Hi everyone, Sorry PF that you are still struggling along with this complaint. Just wanted to post "my" calculations for loan number 80 and exactly how I worked it out. This was assuming it was standalone loan and not refinanced and it goes as follows. My calculations are working the same as Co-op's (don't shoot me down, i am sorry for this!!) by about an £8 difference. I have listed the workings here and today I did loan number 84 for Turbo too. Hope it helps



You actually paid over to them 1324.20 (12 x 110.35) + 4310.38 (using rule 78 calculator) - rebate of insurance 514.53 = £5120.05 (their figure £5203.09)



If you had not had PPI it would look like this

You actually paid over to them 89.15 (being what the repayment would have been WITHOUT PPI) x 12 = 1069.80 + 3482.33 (settlement using rule 78) totalling £4552.13 (4643.45 their figure)



5120.05 - 4552.13 = £567.92 (My figures 12 months)
5203.09 - 4643.45 = £559.64 (Their figures if they were taken away correctly)
Difference of £8.28


Details of the loan I have calculated on

Loan Amount £4000
PPI Amount £951.11
APR 12.40%
Term 60 months
Repayment Amount 59 of £110.35 and 1 of £110.05
PPI Settlement was £514.53 in march 2003

[Bill-K]

Re: PPI and Court

Well, I have to admit - that sure looks like a DSAR to me !!

Did you reply to the letter they sent with the returned cheque, asking why they returned it and said you hadn't sent a DSAR ? If you have proof that they received it, then they breached the DPA by not complying, I reckon.

I guess we may have to assume that they 'lost' your DSAR, and send another one ASAP.

We're FINALLY getting somewhere with this, methinks.

[pompeyfaith]

Re: PPI and Court

Customer Feedback
Team 314
Cooperative Bank PLC
Po box 600
Skelmersdale
WN8 6GF


Date 15th May 2008


DATA PROTECTION ACT 1998
SUBJECT ACCESS REQUEST


To


Data Controller




Account NOs 089081 22449872 80,81,80,83,84,81,85,82 & 83



Please supply me with a complete list of all Loans and Payment Protection Insurance Policies Inc copies of all loan agreements I have held with you. Please also supply the settlement figures used for all PPI and LOAN Accounts.


PLEASE SUPPLY FULL ACCOUNTABILITY TO THE SAID LOANS AND PPI AND NOT JUST A PRINT OFF OF PAYMENTS MADE AS PREVIOUSLY SUPPLIED TO ME.

1. Full copies of all contracts which you believe exist or have existed between myself and your organization, including true copies of any documents you hold in support of the same.

2. A complete list of all transactions or statements relating to ALL of my Loan Accounts with your organization.

3. Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.

4. Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains my personal or financial, or which pertains to me.

5. Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.

6. Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.

IF YOU UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIATELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROCECTION.

I look forward to hearing from you in the first instance of receipt.

Yours Sincerely






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think that is quite clear

[Bill-K]

Re: PPI and Court

That would be good, PF.

Here's the link to the DSAR template thread in here:

Legal Beagles Consumer Forum

[pompeyfaith]

Re: PPI and Court

ILL put up the SAR I sent to them ok

[Bill-K]

Re: PPI and Court

2 things so far, PF.

Unfortunately, many - or most - of the dates in our spreadies are based on the original CAG spreadies, so any inaccuracies in the CAG spreadies are now included in ours. This is why we need to get the ACTUAL data from the statements, and NOT the data from the CAG sheets. Most of the dates in the CAG sheets appear to be estimated, anyway.

And now, finally, I think we can see why you didn't get any data from your DSAR - because the DSAR was rejected for some reason. If you didn't make out the DSAR correctly (by following the guidelines for this) - then they can return your cheque and refuse to supply the data. Looks like we need to go right back to scratch by sending a DSAR again, and this time making sure it is correct and irrefutable.

[pompeyfaith]

Re: PPI and Court

Hiya Guys,

Right am ready now and at my trusty pc at last lol.

PF
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Now the CAG SS best to throw them out the door and go by your ones as they are more true I have noticed.

The dates and number of payments on your ones would be correct.

PF
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More to follow, but as you can see here if they cannot get there figures rights what hope does anyone else.
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More to follow
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Notice on this letter they have returned the sar fee chq saying i did not request a sar lol load of bull as i did send a sar letter was just there way of hiding from being found out.
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Right there is more but they need scanning up so bear with me.

PF

[Turboman]

Re: PPI and Court

PF

Some of the basic confusion at the moment is us reconciling the number of payments you made (from your SS in this thread) with the time between the First Payment and the date Co-Op has said in your offer letter to "payments up to..."

The other 3 SS you posted in CAG (composite ones)--are they effectively the same as the 9 that you posted in this thread?

Whatever--PF--don't stress if its too much--say so --& me,Bill & Marshallka will just make a make a few assumtions from what we have

Turbo

[pompeyfaith]

Re: PPI and Court

Right, just about to tuck into some good ol fish and chips wife will then be of to work so ill then get on to pc and past links to everything i have on here

Cheers All PF

[Bill-K]

Re: PPI and Court

I have seen some of the work which Turbo has done with Marshallka and it sure looked good. It's great to have her helping us with this.

[pompeyfaith]

Re: PPI and Court

totally agree bill and i do appolozise i will go through my photobucket account this evening and put everthing i have here then we can decide what we still need to get from the bank
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i think a dsar is the way to go and also get the fos to force them to fully comply and as we do now know going by their latest offer there is enough to at least cover the loan i can make known that court action will follow if they do not comply
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yes Marshallka has helped me in the past and is a gem ame indeed i never forget those that are kind enough to help me with this so that goes to bill and TM to and many others