help with black horse

[ihaterundells]

Re: help with black horse

I am not very good on the phone. Do you think i should write again to Blackhorse and write to FSO?

[Amethyst]

Re: help with black horse

I would in that case just submit your complaint to FOS - you can download the form off their site and attach all letters to it. They can only say no and ask you to go back to blackhorse again, or they can look it it for you.

I'm not very good on the phone either

[ihaterundells]

Re: help with black horse

ok this will be the first thing i tackle on my list.I will do the letter and post of on monday. thanks very much for the help. dont think i could do all this without knowing people here t help me along the way. I will eventually have 7 claims of different sorts going on soheres to the first.