Cento Client Review ( CCR Claims ) Client connection Ltd

[Bizzimum]

Re: Cento Client Review

Our friends at Loans.co.uk have changed their contact details again!

Contact for Complaints: Nicola Worden Address: Stansfield House
Chester Business Park
Chester
Cheshire
CH4 9FB
Phone:
Fax:
Email:
Website:
44 01244 672 628
44 01244 672 190
nicola.worden@bankofamerica.com
They can run but they can't hide. Does no-one want the Head of Complaints job?

[ajblade]

Re: Cento Client Review

As requested.

Thanks for all the advice - its confirming what I am already thinking.




Dear Sir/Madam,

The history of the Finance market is dogged by miss-selling and unfair relationships between borrower and lender. Cento Client Review wants to find out if you are entitled to a payment from a lender, past or present and, if so, help you gain redress.

The new consumer credit act of 2006 enables borrowers to challenge credit agreements in court on the grounds that the relationship between the parties is unfair and the Consumer credit agreements are unenforceable or fundamentally flawed. Products include; Mortgages, Secured loans, Personal Loans, Motor finance and credit cards. This means that the balance of your loan could be written off and you no longer have the burden of your debt.

At Cento Client Review we have seen many Loan Agreements that have been incorrectly drafted or signed by the lender, the most common examples being incorrect APR % amounts or figures entered in the wrong section of the loan document. Hidden Commissions are common and are amongst many flaws that are found. Loans and credit agreements are subject to strict rules and many of the errors that we see mean that the loan itself will be deemed unenforceable.

In short, lenders are now paying the consequences for failing to comply with the consumer credit act of 1974.

The process of checking to see if you are entitled to a claim is approximately 12 weeks from the date your payment was taken.

The administration costs of £149.99 will be refunded to you if in the unlikely event that your particular claim does not fit this criteria.
Cento Client Review is a trading name of Client Connection Ltd, who are regulated by the Ministry of Justice in respect of regulated claims management activities. Our authorisation number is CRM16588 Client Connection Ltd Registered Office, 14 Maenol Glasfryn Llangennech Llanelli SA14 8SJ Telephone 01554 824275/6 Email;enquires@clientconnectionltd.co.uk





CUSTOMER INFORMATION

The Claim Process:


Please take a minute to read this document as we would like to explain who we are, how the claim process works and why you need to complete these forms:

Who are we?
We are a CMC (Claims Management Company) It is a legal requirement to have a Ministry of Justice licence to carry out this role. We are regulated by the Ministry of Justice in respect of regulated claims management activities. Our authorisation number is CRM 15605
Our registration can be viewed at www.claimsregulation.gov.uk.
We receive claims from customers and agents. Agents are paid a referral fee.
We process the claims in house or pass on to a solicitor, depending on the complexity and value of the claim and whether litigation is required. You should check whether you have any other method of making a claim, there is no obligation to utilise our service. Please feel free to consider the other services available.
Please ensure that you read all the Paperwork before signing and returning it.
There is an amount of documentation you will need to complete, please see below.

Questionnaire.
The Questionnaire is the essential document that needs completing very carefully. This will assist in assessing any potential claims you may have. Please complete a separate Questionnaire for each Agreement/Loan or Policy.

Letter of Authority.
The Letter of Authority gives us the ability to deal directly with the lender and retrieve vital information regarding the claim. This letter also covers the Data Protection Act, this ensures that under this Act the lender supplies us with the loan details and loan history within 40 days of our request. The lender is currently entitled to a maximum fee of £10.00 for supplying this information, this should be paid by you and made payable to the lender. Sometimes the lender returns this payment to you. Please complete a separate Letter of Authority for each lender and provide two proofs of identification which must be less than three months old.

Letter of Engagement.
This is the contract with us. This allows us to act on your behalf dealing with the claim throughout the whole process. It sets out our fees and our Terms and Conditions. You have a “cooling off” period of fourteen days from the date of signing the Letter of Engagement.


What will it cost?
We work on a NO WIN, NO FEE basis. Our fees are paid as a percentage of the claim, so we only get paid (if the claim succeeds) out of the money recovered.
If we win a claim on your behalf we take a fee of 25% (plus VAT) of the compensation amount. You receive the rest. If we fail to secure compensation, you owe us nothing.
There is a £10 document request fee that has to be paid to the lender for each claim and this is non-refundable.

Supporting Documentation
Please supply the original Agreement/Loan or Policy documents if these are available. These documents will be returned once the case is concluded or upon the clients request. Please do NOT staple ANY of the documents together as we have to scan the documents, our scanner does not like staples!!

Case Assessment
Once we have received the completed documentation we can make an initial assessment of the case. In most cases we are able to start the process of the claim at this stage. However, it may be that further information is required from you or the lender in order to fully assess the case. We may contact you to obtain this information or contact the customer directly.

Processing the Claim
Our professional team will then manage the entire claim process, including any appeals to the Ombudsman and if required any court proceedings. We will review any offer of compensation and advise you accordingly as to whether the offer should be accepted. We will endeavour to claim for the principal claim plus interest. It is very important that any communications from the lender are passed to our team without delay as the case could become prejudiced.

Panel Solicitor
If appropriate the case may be referred to a Panel Solicitor. Should this be the case, the solicitors may act under a Conditional Fee Agreement (CFA), this means that nothing is paid by you as each case is insured so should the case fail you will not be responsible for any legal costs from any party. The solicitor will contact you directly in order to get their CFA signed and returned to them. We will assist you through this process.

Conclusion of the Claim
At the end of a satisfactory claim we will forward to you the value of the claim less our fees as set out in the Letter of Engagement.

Forbes Douglas is a trade name of Anoco UK Ltd,

Registered office: Shipwrights Cottage, Cottered, Herts. SG9 9QN

Tel: +44 (0) 845 873 4994 Fax: +44 (0) 870 770 5566

Registered in the UK No: 6643333

Regulated by the Ministry of Justice in respect of regulated claims management activities.

Registration can be viewed at www.claimsregulation.gov.uk

Email: enquiries@forbesdouglas.com

Kind regards
Cento Client Review
Telephone number
Customer Services 01792 762387
Management Floor 01792 762550




regards

AJ

Re: Who calls me

0172762387 from this no on my mobile to day nincki swales ring from he told me he is from cinto and he can reed off from morgage and creditors it is cost 149.99 what is this is this scam or true cold me tell me

Hi and welcome to Legal Beagles.

This is a company called Cento Client Review, they are a Claims Management Company - please take a look at this thread.

http://www.legalbeagles.info/forums/...ad.php?t=16630

I have already made a complaint to the Ministry of Justice who authorise their licence regarding the way in which they called me and told me a load of stuff which was not true.

I will leave you to make your own decision as to whether you want to proceed.

Thanks
Tuttsi

[bigsunj]

Re: Who calls me

0172762387 from this no on my mobile to day nincki swales ring from he told me he is from cinto and he can reed off from morgage and creditors it is cost 149.99 what is this is this scam or true cold me tell me

I am currently in conversation with cento client review. They have mentioned 18 flaws, asked for 150 quid, sent an email saying who they are and who forbes are - says cmc not solicitors.

Thanks in advance

AJ

Can you please copy and post on this thread the email you received from Cento, excluding your personal details.

Thanks

Tuttsi

[enaid]

Re: Cento Client Review

I am currently in conversation with cento client review. They have mentioned 18 flaws, asked for 150 quid, sent an email saying who they are and who forbes are - says cmc not solicitors - and said they cud get rid of my secured picture loan due to it having ppi.
2 questions - if i have been mis sold ppi does it wipe the debt off aswell.
If they are succesful and wipe out the debt how do forbes take 25% of the "win" as I will not receive any monies just have it wiped off.

Thanks in advance

AJ

If you have been mis sold PPI why not have a go at reclaiming it back yourself
there is some info here on how to go about it PPI Notes - PLEASE READ FIRST - Legal Beagles


and this from their website.
Complaints regarding the sale of Payment Protection Insurance (PPI) are now being referred to the Financial Services Compensation Scheme (FSCS). You can call the FSCS on 0207 892 7300, email enquiries@fscs.org.uk or write to Financial Services Compensation Scheme, 7th Floor, Lloyds Chambers, Portsoken Street, London, E18BN. Their website is www.fscs.org.uk

[righty]

Re: Cento Client Review

I'm afraid Pkea is correct If there is no money to be refunded, it's just a write off you win, or there are no costs recoverable from the other side, then they will expect you to pay their fee which maybe as much as 33% 1/3rd of any saving which of course you won't have - also they will expect to take a similar percentage of any PPI refund - on the other-hand the PPI refund may in-itself be sufficient to meet all of their fees

[Paule]

Re: Cento Client Review

If they are succesful and wipe out the debt how do forbes take 25% of the "win" as I will not receive any monies just have it wiped off.

But if the firm are sucessful and write off your debt you will be charged a fee by them (as well as the initial fee you have already paid), and i'm damn sure they will want that straight away and will be taking YOU straight to court to get it, and there's a good chance they will use the Statutory Demands trick, and although you may have written off a large debt, the company that helped you may now be the ones filing for bankruptcy against you.
And as you couldn't manage payments to sort your original debt you have probably no chance of raising their fees plus costs and interest to stop it proceeding

Easy way out?

It could cost your House, savings, everything

SO THINK BEFORE YOU ACT - LOOK AT THE BIG PICTURE

[ajblade]

Re: Cento Client Review

I am currently in conversation with cento client review. They have mentioned 18 flaws, asked for 150 quid, sent an email saying who they are and who forbes are - says cmc not solicitors - and said they cud get rid of my secured picture loan due to it having ppi.
2 questions - if i have been mis sold ppi does it wipe the debt off aswell.
If they are succesful and wipe out the debt how do forbes take 25% of the "win" as I will not receive any monies just have it wiped off.

Thanks in advance

AJ

[Tools]

Re: Cento Client Review

Luvverly Jubberly

Re: Cento Client Review

OK Tools, complaint now done and emailed to the MOJ.... when I receive a reply I will post up.

Thanks Ame for the email addy.

Tuttsi

[Amethyst]

Re: Cento Client Review

of MOJ ?

info@claimsregulation.gov.uk

lol

or

Nicola Jones-Morris
Claims Management Regulation Monitoring & Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS

Telephone: 0845 450 6858 / 01283 233309
Fax: 0845 450 6866 / 01283 233335

[Amethyst]

Re: Cento Client Review

of MOJ ?

info@claimsregulation.gov.uk

lol

or

Nicola Jones-Morris
Claims Management Regulation Monitoring & Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS

Telephone: 0845 450 6858 / 01283 233309
Fax: 0845 450 6866 / 01283 233335

[Amethyst]

Re: Cento Client Review

of MOJ ?

info@claimsregulation.gov.uk

lol

Re: Cento Client Review

Give them a little nudge Tuttsi

I will I will......... does anyone have the contact details?