I sent a CCA request to a collection agency after a letter from their solicitor threatening court if no response within 30 days. Both posted Royal Mail signed for. The solicitor shows as received and signed for after 1 day, over a week later though and nothing showing for the collection agency, shows that it’s still with the Royal Mail. No reply from either the solicitor or the agency. What do I do if the CCA request did not show as received?
CCA request signed for
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Originally posted by Terrier75 View PostI sent a CCA request to a collection agency after a letter from their solicitor threatening court if no response within 30 days. Both posted Royal Mail signed for. The solicitor shows as received and signed for after 1 day, over a week later though and nothing showing for the collection agency, shows that it’s still with the Royal Mail. No reply from either the solicitor or the agency. What do I do if the CCA request did not show as received?COMPLETING AN N180 DIRECTIONS QUESTIONNAIRE (SMALL CLAIMS TRACK) GUIDE
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This is one of the downsides of using Royal Mail Signed For - it is not a Tracked Service. There is also the possibility that as it had to be signed for then they may just have refused delivery. You are much better off just getting a Certificate of Posting (free) and relying on it being deemed to be delivered after 2 working days - 1st Class - or 5 working days - 2nd Class.
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Most likely this is an unreliable service, it seems to me that they won’t send it, just try to write support or a manager, maybe they will solve your problem, but in the future I advise you to go to the site https://www.ordertracking.com/couriers/mailamericas . Everything is very reliable, fast and there is a lot of choice. I always order there and there were no problems yet
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