Excel Civil Enforcement - thugs

[MissFM]

Re: Excel Civil Enforcement - thugs

there is no such word in welsh (not needed) LOL (30/3)

[MissFM]

Re: Excel Civil Enforcement - thugs

no no no no no - not correct welsh - sorry biizzy

[bizzybob]

Re: Excel Civil Enforcement - thugs

Oh - hang on - do you mean Welsh dickheads?

Yes the Welsh for such people:rofl:

[MissFM]

Re: Excel Civil Enforcement - thugs

Oh - hang on - do you mean Welsh dickheads?

[MissFM]

Re: Excel Civil Enforcement - thugs

??? understand Cymraig - (and aren't craniums brains?) but the rest????? please????

[bizzybob]

Re: Excel Civil Enforcement - thugs

bizzyb - what are penypidyniau please?

Richard Craniums yn Cymraeg!

[MissFM]

Re: Excel Civil Enforcement - thugs

bizzyb - what are penypidyniau please?

[bizzybob]

Re: Excel Civil Enforcement - thugs

What really is ludicrous, is that the Welsh Government member representing Rob;s area seems to think that what these penypidyniau are doing is within the law, and there is nothing Welsh Government can do, well she had better wake up because when the benefit changes kick in and Excel are calling on low income families for arrears of rent or council tax, and levying the dog, cat, or whatever, she won't know what has hit her.

[MissFM]

Re: Excel Civil Enforcement - thugs

Rob - I have just reread all this again and I can't believe what you are being subjected to. It's wrong on every level. I just hope that the people on here that have knowledge and experience of how to ENFORCE the law will be able to help you.

[ploddertom]

Re: Excel Civil Enforcement - thugs

HI everyone, just woke from my slumber - been on night shifts in a job that i need enhanced CRB and ISA clearance for (unlike some )

Anyway, I have received a letter from Excel regarding the email I sent on the day. They tell me the names of the thugs are Mr Pilgrim and Mr Howell, but no information about where they receive their authority. They also given us a breakdown of all charges and fees, but not a list of their charges so can know in advance what their fees are. They do tell me to submit a complaint in writing should i wish to do so - of course i will..

First Visit: £22.50
Redemption Fee: £22.50
WP Charge: 11.00
Levvy Charge: £55.00 (the first time they came to the house, the second time was the other day.)
five miscellaneous costs: £1.00 each
Van attendance to remove: £120.00 (they came in a van and posted a notice of intention to remove the other day, but no fee for that)
another five Miscellaneous costs at £1.00 each

Then it has a list of out payments, in general the misc costs relate to their fees for card use, but then there are some that have no fee - do they make that up as they go along?

There is no possible way we can pay without a fee, if they come to collect cash, we will be charged, if we pay by check we will be charged, if we pay by credit or debit card we will be charged. It is not possible to pay the amount you originally owe?!

I will do the complaints when im off nights next week.

diolch yn fawr!

The first bailiff is listed as having their Certifcate granted at Swansea, no trace of the second one although if working together he doesn't necessarily need one.

As for the Fees have they given you the dates when each fee was applied.
First Visit - OK providing they did actually visit
Redemption Fee - Regulation 45(4) actually states "Where an authority has seized goods of the debtor in pursuance of the distress, but before sale of those goods the appropriate amount (including charges arising up to the time of the payment or tender) is paid or tendered to the authority, the authority shall accept the amount, the sale shall not be proceeded with and the goods shall be made available for collection by the debtor." Note the text thta is highlighted as it specifically refers to you collecting goods that have been removed. Therefore this fee cannot be charged. There is also a recent LGO Report about this.
WP Charge - they can only charge this if you actually signed it
Levy Fee - for the figure quoted my calculations tell me you should owe between £1000 & £1100. Also if as you say they did this the first time they visited they cannot also charge the First Visit Fee. As said in an earlier post you need to know exactly what they claim to have levied on.
Van Attendance - need to know the all the dates they are claiming for.
Misc Costs - they may only charge those fees allowed by the Regulations - see Day v Davies 1938.

[MissFM]

Re: Excel Civil Enforcement - thugs

Well that's outrageous! Tantamount to saying no-one gives a toss. Sorry to say (even though you have enough on your plate) that you MUST keep on at her. And definitely have a go at the MP too.

[Rob0000]

Re: Excel Civil Enforcement - thugs

Publish her letter.

What do the Plaid Cymru boyos have to say about it?

It was an email..

Dear Mr *****,

Thank you for your email to Joyce Watson AM regarding your recent experience of bailiffs. Unfortunately, it seems that there is little that Joyce can do to help you directly. I would however advise you to report any incident where you feel threatened to the police.

There is also further advice about dealing with bailiffs on the Citizens' Advice website:

http://www.adviceguide.org.uk/englan...bailiffs_e.htm

There is also a bill currently before Parliament (the Crime and Courts Bill) that aims to reform the regulation of bailiffs and debt collectors. You might find it helpful to discuss this further with your Member of Parliament.

If you feel that there is anything else that Joyce can do on your behalf please do not hesitate in getting in touch.

Yours sincerely,

Ryan Thomas

Staff Cynorthwyo / Support Staff
Swyddfa Joyce Watson AC / Office of Joyce Watson AM

3 Heol Goch / 3 Red Street
Caerfyrddin / Carmarthen
SA31 1QL

Cynulliad Cenedlaethol Cymru / National Assembly for Wales
Bae Caerdydd / Cardiff Bay
CF99 1NA

ryan.thomas@wales.gov.uk
http://www.joycewatson.org.uk/

Caerfyrddin / Carmarthen: (01267) 233 448
Cynulliad / Assembly: (02920) 898614

[Rob0000]

Re: Excel Civil Enforcement - thugs

HI everyone, just woke from my slumber - been on night shifts in a job that i need enhanced CRB and ISA clearance for (unlike some )

Anyway, I have received a letter from Excel regarding the email I sent on the day. They tell me the names of the thugs are Mr Pilgrim and Mr Howell, but no information about where they receive their authority. They also given us a breakdown of all charges and fees, but not a list of their charges so can know in advance what their fees are. They do tell me to submit a complaint in writing should i wish to do so - of course i will..

First Visit: £22.50
Redemption Fee: £22.50
WP Charge: 11.00
Levvy Charge: £55.00 (the first time they came to the house, the second time was the other day.)
five miscellaneous costs: £1.00 each
Van attendance to remove: £120.00 (they came in a van and posted a notice of intention to remove the other day, but no fee for that)
another five Miscellaneous costs at £1.00 each

Then it has a list of out payments, in general the misc costs relate to their fees for card use, but then there are some that have no fee - do they make that up as they go along?

There is no possible way we can pay without a fee, if they come to collect cash, we will be charged, if we pay by check we will be charged, if we pay by credit or debit card we will be charged. It is not possible to pay the amount you originally owe?!

I will do the complaints when im off nights next week.

diolch yn fawr!

[bizzybob]

Re: Excel Civil Enforcement - thugs

The OFT and one Assembly member replied to me today. The OFT said once i find out the names of the thugs they will tell me which court gave them their certificate to operate, and i can then complain to the correct court.

The AM was even less help, just said there is nothing she, Joyce Watson, can do.

Score one point to OFT, Nil points to Welsh Government, the AM can investigate Excel if she wished and ask questions, obviously she is one of those who think the sun shines from these Enforcement thugs anuses.

Send in a Formal complaint to all the council bigwigs, copy to MP and the recalcitrant Ms Watson, to illustrate to her Bae Caerdydd centric pea like medulla, where these penypidyn have broken the law.

Re: Excel Civil Enforcement - thugs

Publish her letter.

What do the Plaid Cymru boyos have to say about it?