IVA problems with nationwide wide and arc Europe

[Bigcobb]

I am having a bit of trouble with my IVA . Nationwide wide tried to put in a claim of over £15;000 .but I was already paying this debit with arc Europe of £6;000 .and told my IVA to check the account numbers because nationwide sold the debit to arc Europe .now I find out that nationwide has bought the debit back and want £15;000 .the IVA have taken arc Europe off my account and added nationwide .I don't think this can be legal ! As have confirmation of debit with arc Europe of £6;000 . really don't know what to do .help please

[Amethyst]

Re: IVA problems with nationwide wide and arc Europe

Did you make a formal agreement with Arc to pay a settlement of £6000 ? In writing ?

Had they purchased the account ( did you receive a notice of assignment ?) or were they just acting on behalf of Nationwide ? I'm not sure but I think ARC just act as debt collection FOR Nationwide so the debt was always owned by them ( - did ARC ever show on your credit file or did that remain as Nationwide ?)

[Bigcobb]

Re: IVA problems with nationwide wide and arc Europe

I can't remember getting a assignment letter .but arc Europe sent me a letter stating that the balance on the nationwide balance was £6;162.03.And nationwide building society has put in a claim on my IVA for £15;000 .I didn't think they could do this as it was agreed with all my creditors .on 26.62017 then anyone wishing to put in a claim had 21 days.i got a email from credit fix 5.8.2017 that nationwide had put in a claim for £15.000 .which I had told them I was already paying this debit with arc Europe . So later I was sent another email from credit fix stating that nationwide had bought the debit and had decided that I owed £15;000 and not the £6;162.03 balance that arc Europe had sent me .still don't know how to sort this out .I just don't like being taken for a mug .thanks for your reply .