Hi im new here and desperate for help.

[Vangry]

Re: Hi im new here and desperate for help.

Hi Amethyst in answer to where the caravan is now it is still sat on the plot on GS park as I am still paying for it but I have not paid the ground rent I just got off the site asap as I was waiting for an eviction notice and was frightened. I went to the newspaper telling my story and a spokesman for them said they would have to go down the road of eviction because I should not be living there. One way or another they want the caravan so they can resell it. I have been to see a councillor and the trading standards regarding the matter but nothing was happening because it was going through the adjudicator and they wanted t see what the outcome was.

[Amethyst]

Re: Hi im new here and desperate for help.

Got that thank you xx

[Amethyst]

Re: Hi im new here and desperate for help.

Okay, do you have anything, like a sales brochure/ advert etc saying how much the van was that you were buying.

From my calcs it was £41500. Is that right ?

[Amethyst]

Re: Hi im new here and desperate for help.

Think you need to reply to the adjudicator with copies of those invoices and the credit agreements.

Someone else can probably word this better.

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I have now had opportunity to look again at the figures. I have now sent off a Subject Access Request to both BPF and Golden Sands to obtain all the relevant documentation relating to the sale of my old caravan and purchase of the new caravan.

The caravan I was purchasing was £41,500.

I paid for this with an agreed part exchange of £17,000 of my old caravan and cash of £24,500.

The outstanding loan on my old caravan was £32,812.

At the time of the sale of the new caravan the salesman told me that they would pay off the old loan for me. I took that to mean that I would have £17,000 towards my new caravan and the remaining loan of £32812 would be paid off. I therefore believed I was selling my old caravan to Golden Sands for £49812.

It now appears I was actually selling my caravan to Golden Sands for £17000 which was taken in part exchange for my new caravan. I believe I was purposefully misled into thinking I was selling my caravan for £49812 when in fact I was selling it for £17000 part exchange.

It also appears that the loan was taken out for £32812 solely to pay off my old loan.

A few weeks afterwards Golden Sands sold my old caravan to someone for £45,000.

The figures appear to have been, simply put, invented, with the loan purpose and purchase price misstated in order to obtain a loan to pay off the previous loan.

The loan agreement with BPF states the purchase price of the caravan was £57312.16, it also states I paid £57312.16 as a deposit. This is obviously untrue and appears that Golden Sands misled BPF into agreeing the loan. I did not require £32812 to purchase the new caravan, I had already paid for it in cash of £24500 and £17000 p/ex. The only reason the £32812 was required was to pay the settlement figure on the loan against my previous van.

The invoices should have read;

Total Price 41,500
plus settlement (of previous loan) 32812.16
Total - 74312

less deposit paid £24500
less GIA to sale xxxxx
less part exchange £17,000

net balance due - £32812

Had that been the case and had I not been utterly misled into going forward with the puchase I would not have continued with the sale, purchase or new loan agreement.

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[Amethyst]

Re: Hi im new here and desperate for help.

Most expensive van they now have is £49k

http://www.goldensandsrhyl.co.uk/Sta...rnOrderToggle=

[Vangry]

Re: Hi im new here and desperate for help.

Hi
The caravan I purchased had a price of £60.000 on it I was shown this and a used lodge at £80.00. As the caravan was an ex demo I asked if they would they drop the price, after doing some negotiating with his manager it was agreed they could drop it to £58,000 and that was it.
£58.000 was the price that I was paying.
They are having an open day on Saturday showing new caravans they still send me messages asking me to update my van and have the home of my dreams. Yes that is probably an automated message but they should have taken me off the phone list by now. Most of the caravans that they have for sale are from the people who have handed their keys in and left the site. This is the scam. They get you to buy a caravan and let you believe you can live there then blame it on the council which is true it is the council, but they know they are going to tell you in a few months down the line that you have to show your prof of address. People walk away and find places to rent. I have seen old people leave beautiful caravans and go and rent a bungalow or such like in another part of wales because they have found out that they cant live on the site. then GS get their caravans for next to nothing. They are trying to get planning permission for another 35 caravans to go on site because they have so many. I asked them would they buy mine back off me and they said no. (why should they when they will get it for next to nothing)

- - - Updated - - -

The Caravan on the front page is the one where the old lady and man lived. they left that caravan and now rent a bungalow in Towyn. Its shocking but no one will expose them as they are untouchable.

- - - Updated - - -

No £60.00 but I bought for £58.000 and it was an Ex Demo.

[Amethyst]

Re: Hi im new here and desperate for help.

Okay, that make less sense again then. Will go through the figures.

Just seen your other email that you sent to the adjudicatior.

The cost of the caravan I was buying was £58.000 not £41,500 and yes I was supposed to be getting £17,000 part ex for my caravan as well as Golden Sands paying off the cash settlement. figure.
Therefore the agreement was as follows £58,000-24,500 which I paid as a deposit = £33,500-£17,000 as promised as part exchange =£16,500 to have on a loan off BPF. Please do not forget that the existing cash settlement figure was being paid by Golden Sands and I was to start with a new loan.

[Amethyst]

Re: Hi im new here and desperate for help.

Okay weird maths bits below but from that it seems like Golden Sands actually paid off your old loan (32812) in return for your old caravan ( so basically you sold the old caravan for £32812).

You then needed to pay for the new caravan in full which you did with £24500 deposit and a new loan of £32812.16.

So no, you haven't had the £17k part exchange AND paying off the loan - just paying off the loan.

So this one should have read Total Price 580000
no settlement
less deposit paid 24500
less p/ex 17000
due - balance 33500

Then come discussions about previous finance and it changes - so they adjust the figures slightly to make sure the new loan pays off the old loan, and confuses heck out of you ( they basically offer you 16500 more for the p/ex so it pays off the old loan)

Total Price 57312.16
plus settlement 32812.16
total - 90124.32
less deposit - 24500
less part exchange 17000
leaves 48624.32

if there was a further 15812.16 in p/ex amount that would bring it to the 32812.16 that you have the finance for.

Total Price 57312.16
plus settlement 32812.16
total - 90124.32
less deposit - 24500
less part exchange 32812.16
leaves 32812.16

So from that

You sold your caravan for 32812.16. ( so basically that is the amount that GoldenSands gave you for your old caravan - they gave it to BPF to settle your old loan)

You paid 32812.16 + 24500 for the new caravan = 57312.16

You were left with an outstanding loan on the first caravan of £32812.16 which you now have a loan for.

So yes it appears Golden Sands paid off your old loan 32812.16 in exchange for your old caravan.

Sold you a new caravan for £57312.16 and you needed a loan of 32812.16 to finance it after paying your £24500 deposit.

SO if they said they would pay off your loan AND give you £17k P/ex then yes that would have left you with a loan of £7500 but they only paid off the old loan (thus giving you 32812.16 for your old van) meaning you have to pay for the new van in full with your 24500 deposit and a loan of 32812.16.


Their staff really need to learn how to fill in these invoices as they are exceedingly misleading as they have done them. If they had left the actual price of the Van at 58000 the amounts would have differed and it wouldn't have confused you so much, which I'd guess was the intention.

Total Price 58000
plus settlement 32812.16
total - 92812.16
less deposit - 24500
less part exchange 32812.16
leaves £35500 to pay.

[Vangry]

Re: Hi im new here and desperate for help.

Morning Amethyst and thankyou.

So GS did not give me the £17.000 as indicated on the first agreement which I was told verbally and as documented on the invoice.
But they did pay off my existing finance on the caravan that I was putting in part exchange as agreed they would.
I am correct on this?
I know it sounds undoable on their part but I didn't do the calculations I merely was told I would have my caravan paid off and would also get £17,000 for my van. My payments were as indicated on the quote for 72 months. That sounded great as I did intend to pay the finance off when I had eventually sold my house. I immediately went to tell my friends on site who had recommended me to GS and told them to look after me and do me a good deal.
SO am I flogging a dead horse with this? is it not a beach of contract? Or misspelling as they have misled me into buying an item that is not fit for purpose?
Any advice on this now not sure where I go from here because I just cannot keep on paying this van any longer and trying to pay for my own accommodation etc..
Kind Regards

[Amethyst]

Re: Hi im new here and desperate for help.

Yes as far as I can work out that is correct. Originally they offered £17k for your van in p/ex, then increased that to £32k - so basically you sold your van for £32k which paid of the finance in full.

Then starting from scratch on the new van you bought at £58k with a £24500 cash payment and a loan for the rest (coincidentally £32k)

453 x 72 months is nigh on the £32k but seems they hadn't taken account of interest on the BPF loan which is what has taken it up to 120 months.


I think the bit you need to look at now is how the loan was taken out. What paperwork you actually signed, how the loan was applied for and so on.

[Vangry]

Re: Hi im new here and desperate for help.

Thankyou for that.
Well to be honest I cant do this any more its gone on for a year now and it made me very poorly I cant afford to go back there again.
The adjudicator has basically called me a liar but I know what I was told and even though it seams so far fetched I would not have let my caravan go for that when I had paid a deposit of £11.500 on it just under 7 months before hand and had paid 7 payments off it. I paid £46.000 for it brand new and they sold it for £42.000.
I feel sick because I have been shat on from a great height but there is nothing more I can do now.
I Thankyou and am really grateful for your support on this issue.
xx

[Amethyst]

Re: Hi im new here and desperate for help.

If you sold your current van now would that pay off the loan with BPF ?

Do send off the subject access requests as that might throw something up in relation to the arranging of the finance that would help.

[sean5302]

Re: Hi im new here and desperate for help.

You're nearly there now, Vangry.
Don't let it slip away at the final hurdle.
Amethyst has meticulously gone through this and I bet her head is spinning.
Can you send her the paperwork for the loan application?

[Vangry]

Re: Hi im new here and desperate for help.

Hi ,Sean
I didn't have any paperwork for the loan application it was set up by Golden Sands all I had was an agreement which was sent to me by BPF which I have just emailed you.

[Vangry]

Re: Hi im new here and desperate for help.

HI Amethyst. Yes if I sold it I could pay the finance off.
I have approached 4 caravan companies about buying it but as yet they havnt got back to me.