Ann Summers Party Rights

[Bill-K]

Re: Ann Summers Party Rights

Problem ios that the sellar does not have to do anything if the purchase is in no way defective. A refund is not due.

They will say that they are offering the credit note as a courtesy

Peter

Can it not be said that the item was mis-represented, in that the item itself was not as described - or portrayed - in the catalogue ? Let's face it, Ann Summers clothing relies heavily on visual appeal, and the goods must be 'fit for purpose.' That surely must mean they should not only be comfortably wearable - WITHOUT a layer of thick underwear ruining the appearance - but look good, too. Cheap stitching digs into the skin.

OMG - did I post this ? :whip: :bolt:

[Hurricane Puffrose]

Re: Ann Summers Party Rights

you feeling alright bill?!

They state no quibbles at the party.. i may one day tell my Ann Summers party story when ive had a few!! So I'm assuming this is the case, you dont see the goods at the party the rep/host orders them for you

[charitynjw]

Re: Ann Summers Party Rights

Can it not be said that the item was mis-represented, in that the item itself was not as described - or portrayed - in the catalogue ? Let's face it, Ann Summers clothing relies heavily on visual appeal, and the goods must be 'fit for purpose.' That surely must mean they should not only be comfortably wearable - WITHOUT a layer of thick underwear ruining the appearance - but look good, too. Cheap stitching digs into the skin.

OMG - did I post this ? :whip: :bolt:

Lol, Bill!

It's got to be good, to come out of the closet!!

[Bill-K]

Re: Ann Summers Party Rights

...They state no quibbles at the party.. i may one day tell my Ann Summers party story when ive had a few!! So I'm assuming this is the case, you dont see the goods at the party the rep/host orders them for you

Yeah - that 'No Quibbles' thing seems to be the main thrust of our approach here. Do they REALLY mean 'NO' ??? It's one of those advertising clichés that needs tying down, I reckon. What EXACTLY is a 'quibble' in legal terms ? Is it anything like a 'safe word' ? Deffo needs defining, IMHO.

you feeling alright bill?

Feeling fine, matey - but I may need to have a lie down in a darkened room for a while. Some company would be nice....but not THAT company !!!

[Hurricane Puffrose]

Re: Ann Summers Party Rights

will send the man in the van round hun

[Bill-K]

Re: Ann Summers Party Rights

I'll be sitting here, ready - as usual.

As usual - he will take one look into my eyes and bang on the central locking and speed off. That's what they always do....

[Guest]

Re: Ann Summers Party Rights

you feeling alright bill?!

They state no quibbles at the party.. i may one day tell my Ann Summers party story when ive had a few!! So I'm assuming this is the case, you dont see the goods at the party the rep/host orders them for you

HI
Yes Bill as usual you have hit the nail on the head. As I mentioned in my earlier post, the question is, is the item fit for purpose.
I suggested that the OP should pop in to the aforesaid garment and post the picture. I am sure we are all mature enough to give a dispassionate opinion.
Developing the thought further perhaps a thread would be in order, so we could compare the garment with other contributors for a more informed view.
Peter

[loxy]

Re: Ann Summers Party Rights

Is there still a hosepipe ban you lot need hosing down lol xx

[Hurricane Puffrose]

Re: Ann Summers Party Rights

not here in Yorkshire.. so I can hose em down for you!!

[bluebottle]

Re: Ann Summers Party Rights

Problem ios that the sellar does not have to do anything if the purchase is in no way defective. A refund is not due.

They will say that they are offering the credit note as a courtesy

Peter

I agree with you to a point, Peter. In this case, the product is not as expected and the quality is poor. I would say "not as described" and "not of satisfactory quality" under consumer protection legislation could swing this in the OP's favour. In any case, Ann Summers should know the law. I've come across retailers trying to fob off customers who are due a refund under consumer protection legislation with credit notes and have had warnings from TSOs about it.

[Guest]

Re: Ann Summers Party Rights

I agree with you to a point, Peter. In this case, the product is not as expected and the quality is poor. I would say "not as described" and "not of satisfactory quality" under consumer protection legislation could swing this in the OP's favour. In any case, Ann Summers should know the law. I've come across retailers trying to fob off customers who are due a refund under consumer protection legislation with credit notes and have had warnings from TSOs about it.

Is there still a hosepipe ban you lot need hosing down lol xx

Yes as i mentioned you could have a go at saying the items were not of "Merchandisable quality ".
The problem is that garment and things are so subjective, as i tried to illustrate.
Thousands of pounds are paid for dresses that consist of a couple of quids worth of material who is to say if it is of merchadisable quality.
Yes i am sure you are right they will have a good understanding of the law you can bet on it.

Peter

[charitynjw]

Re: Ann Summers Party Rights

If, as I would guess (never having been invited to one of these gatherings), the item was purchased via a catalogue, it would be a simple case of comparing the bought item against the advert (ASA, perhaps?)
Oh, & finding a 'reasonable man' (as per the 'Clapham Omnibus'),to decide.

[Guest]

Re: Ann Summers Party Rights

If, as I would guess (never having been invited to one of these gatherings), the item was purchased via a catalogue, it would be a simple case of comparing the bought item against the advert (ASA, perhaps?)
Oh, & finding a 'reasonable man' (as per the 'Clapham Omnibus'),to decide.

I have a bus pass

Peter