Sky Mobile

Snowdog

Junior Member

Joined: Jun 2023

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#1

Sky Mobile

28th June 2023, 18:41:PM

I am purchasing an IPhone 13 from Sky Mobile as part of a 36 month contract, I still have 14 months left to pay but the phone battery can no longer hold a charge what should I do?

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DE DOGS

Senior Member

Joined: Apr 2021

Posts: 579
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#2

29th June 2023, 06:36:AM

First action would be to contact Sky,state battery has faulted, if they are no help, consider buying a replacement yourself.
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jaguarsuk

Joined: Jul 2017

Posts: 3613
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#3

29th June 2023, 14:54:PM

Take it to an Apple Genius Bar at the Apple Store. They will look at it and if faulty offer to replace either the battery or the whole handset for £120.

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