Caught shoplifting, do I pay the fine?

[Amethyst]

Hmmm be interesting to see that letter - nothing identifiable has been posted ( I'll check back through )

Thanks for the envelope - I'll add it to the examples for others xxx

[Amethyst]

nope nothing .... but maybe your username isn't quite random enough ? Nice to know Jackies still paying attention though

[Kirklorder]

My username has nothing whatsoever to do with me which is strange, but anyway, it’s all standard and nothing new or to worry about?

[des8]

Companies who send out multiple demands for payments (eg debt collectors, parking companies, civil recovery companies) know that a proportion of the people they target will seek advice from online forums.
These people will generally then dispute the claim, and cost those companies .
Companies will therefore regularly try and rubbish the advice that is being given.
As the postings are normally anonymous the companies send generic letters such as the one you have received in an attempt to persuade their target to ignore the advice

[Kirklorder]

Ah okay makes sense, here is the letter anyway

[Amethyst]

Maybe they've just guessed, or gone of the amount of the returned goods and shop name and made assumptions from there, or maybe they're just randomly sending these letters out...strange way to go about it but simply meant to intimidate I assume.

On their comments regarding costs regardless of the ultimate outcome of a court claim, they should bear in mind that they too would need to follow the proper pre-action protocols - well, their client would need to, because RLP simply cannot issue a claim in their own name.

If Superdrug issue an actual pre-action letter you will respond to that requesting the full breakdown of the amount claimed and evidence of such.