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MET parking at McDonalds , please advise

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  • #1

    MET parking at McDonalds , please advise

    Hi all , new here .
    Just after some advice if possible.
    In December 2018 my daughters car occurred an overstay invoice at a local McDonald's. She was allowed 90 mins but the car was left there a further 31 minutes, thus getting a charge letter of £100 , £50 if pay immediate.
    Now this was the week my daughter bought her first house and moved out so it all sort of got forgotten in the mayhem, , after returning this week to pick up 3 months post we have 3 more letters off MET PARKING SERVICES and now debt collection DRP Ltd to pursue the debt which now stands at £160 .
    I have read through forums and not sure which way to turn on this , we have had no contact at all with either company do far .
    it appears they as a company have followed their guidelines by relevant accredited associations .
    Anyone who can offer a guiding hand we would be most grateful .
    kind regards
    Rob
    Tags: None
  • #2
    DRP you can ignore, they are mere debt collectors and have no powers.

    Post up the NTK that was received, suitably redacted but leave the dates.

    Frequently MET at MCd get it wrong and can't chase the keeper.
    • 1 thank

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    • #3
      Could you find out whether there is CCTV installed at the site? (As opposed to ANPR.)

      My local McD drive-through has it.

      CAVEAT LECTOR

      This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

      You and I do not see things as they are. We see things as we are.
      Cohen, Herb

      There is danger when a man throws his tongue into high gear before he
      gets his brain a-going.
      Phelps, C. C.

      "They couldn't hit an elephant at this distance!"
      The last words of John Sedgwick
      • 1 thank

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      • #4
        Hi both.
        thanks for the responses . The site won't let me upload NTK form as resolution problems on this site and can't make it low enough in settings to get pic through to you ..
        I'm not sure if there is CCTV At the McDonald's or just Plate recognition. Anything i can try i will

        Comment

        • #5
          Originally posted by Roberto68 View Post
          Hi both.
          thanks for the responses . The site won't let me upload NTK form as resolution problems on this site and can't make it low enough in settings to get pic through to you ..
          I'm not sure if there is CCTV At the McDonald's or just Plate recognition. Anything i can try i will
          Amethyst .....a little help here?

          The CCTV issue is a tricky one.
          Not all CCTV footage (on it's own) can be used for evidential purposes.
          CAVEAT LECTOR

          This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

          You and I do not see things as they are. We see things as we are.
          Cohen, Herb

          There is danger when a man throws his tongue into high gear before he
          gets his brain a-going.
          Phelps, C. C.

          "They couldn't hit an elephant at this distance!"
          The last words of John Sedgwick

          Comment

          • #6
            How will I find out if they have CCTV on the car park, do they have to sign the fact your on camera ? They obviously have plate recognition, is that enough for them ?
            I'm yet to respond to them , does the incorrect address have any bearing, yes I'm her dad and she has now opened all letters but if she has moved house and letters went to old address she maybe would never have received them

            Comment

            • #7
              Originally posted by Roberto68 View Post
              How will I find out if they have CCTV on the car park, do they have to sign the fact your on camera ? They obviously have plate recognition, is that enough for them ?
              I'm yet to respond to them , does the incorrect address have any bearing, yes I'm her dad and she has now opened all letters but if she has moved house and letters went to old address she maybe would never have received them
              ANPR is fine (as long as it is of an appropriate type.)

              Is she on the electoral roll at the new address?
              & when did she update (if at all) with DVLA?
              CAVEAT LECTOR

              This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

              You and I do not see things as they are. We see things as we are.
              Cohen, Herb

              There is danger when a man throws his tongue into high gear before he
              gets his brain a-going.
              Phelps, C. C.

              "They couldn't hit an elephant at this distance!"
              The last words of John Sedgwick

              Comment

              • #8
                She has yet to change address at DVLA on car ownership so still registered at mine, electoral roll , she was here but not sure how that gets transferred to new property.
                she is the owner of the new property .
                sorry for being so vague

                Comment

                • #9
                  So, as the "READ ME FIRST" thread says, post your images on a picture hosting site, such as imgur, and link to the photo.

                  CCTV is irrelevant. How will they be able to put a name on the driver?

                  Comment

                  • #10
                    Originally posted by ostell View Post
                    So, as the "READ ME FIRST" thread says, post your images on a picture hosting site, such as imgur, and link to the photo.

                    CCTV is irrelevant. How will they be able to put a name on the driver?
                    Just guessing, but if the RK does go to court, & the Claimant turns up with CCTV footage........?
                    CAVEAT LECTOR

                    This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

                    You and I do not see things as they are. We see things as we are.
                    Cohen, Herb

                    There is danger when a man throws his tongue into high gear before he
                    gets his brain a-going.
                    Phelps, C. C.

                    "They couldn't hit an elephant at this distance!"
                    The last words of John Sedgwick

                    Comment

                    • #11
                      https://imgur.com/a/RN6cpVM

                      Comment

                      • #12
                        I doubt if the parking company have control of the CCTV, that will be McD and to give the PPC a copy of that data would be a GDPR breach. The CCTV will be licensed, probably for crime prevention purposes, and use for other purposes is not permitted.

                        See if you can find the permit details at the ICO

                        Comment

                        • #13
                          Imho the NtK looks compliant.

                          How about the site signage?
                          CAVEAT LECTOR

                          This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

                          You and I do not see things as they are. We see things as we are.
                          Cohen, Herb

                          There is danger when a man throws his tongue into high gear before he
                          gets his brain a-going.
                          Phelps, C. C.

                          "They couldn't hit an elephant at this distance!"
                          The last words of John Sedgwick

                          Comment

                          • #14
                            If doing phone pics- screenshot the picture before uploading the screenshot ( screenshots a lot lower res than a photo but perfectly good enough quality for reading )
                            #staysafestayhome

                            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                            Received a Court Claim? Read >>>>> First Steps
                            • 1 thank

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                            • #15
                              Morning guys. So what's the gut feeling ? Have we got any wriggle room here or have we gotta swallow this ?

                              Comment

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