Ladyjess

[Lady jess]

My partner has received a claim form from the cout from lowel for an old O2 acc bit confused what to do as don't want him to get a ccj as he's just started a new job whigh he's worried will affect his position can we still offer to pay ?can we send the acknowledgement and request a cca? I asked once for one for BT bill but they said as it's telecommunications they didn't need to !any help would be great thanx

[Amethyst]

Yes he can still offer to pay, however if he does this through the court and offers instalments he will still have a CCJ so he needs to negotiate directly with the claimant- either a full and final settlement or large enough ( affordable ) instalments for the claim to be put on hold while payments are made - usually this is under a consent / Tomlin order.


Before that though he should get the claimant to evidence the debt. O2 are correct that if it was just a telephone service account there's no requirement for them to provide the original agreement under the CCA however they should still provide a breakdown to show how the amount has arisen.

Can you tell us a bit more about the debt and claim please. If you read the First Steps post here https://legalbeagles.info/library/gu...y-court-claim/ there's a list of the relevant info needed.