Had a call yesterday as i forgot to pay my Marbles CC last month.. I had great fun winding this girl up...
HFC: Can I speak to Mr Hatter please
MH: Who’s calling?
HFC: mm Its personal. Can I speak to Mr Hatter please
MH: Maybe, if you tell me who’s calling
HFC: Its HFC collections.
MH: Your speaking to Mr H
HFC: I am calling to collect the outstanding balance of ÂŁ70. Can I take your debit card details please.
MH: Nope. I will be paying it on Friday.
HFC: Mr H, you do realise you are 2 weeks behind?
MH: Yep
HFC: And you have been charged for being late?
MH: Yep
HFC: Oh and it doesn’t bother you?
MH: Sorry? What kind of question is that.
HFC: We need immediate payment now.
MH: I’m sure you do but I want to take my wife out for a slap up meal, and she is more important.
HFC: But you owe us money.
MH: Yep
HFC: But we will call you every day until its paid.
MH: Excellent, I look forward to your call tomorrow then. In fact, give me your number and I will call you and tell you I will pay it Friday.
HFC: ( now she is irate) We are recording this call.
MH: excellent, so am i.
HFC: You can’t do that.
MH: Says who?
HFC: That’s illegal.
MH: Oh so now you are an expert on English law are you? I think you will find you are mistaken. If you were an expert you would also know that charging me £12 is unlawful…
HFC: You signed the contract when you opened the account.
MH: yes I did. And now I know that you are charging me an unlawful amount.
HFC: Silence
MH: hello, are you still there? Can I ask where you are calling from? Is it London or Delhi?
HFC: Er London
MH: Oh right, the Wolverhampton address?
HFC: Er yes.
MH: Ok so you lie also..
At this point she starts shouting at me down the phone and finally hangs up….
Oh the satisfaction…..
HFC: Can I speak to Mr Hatter please
MH: Who’s calling?
HFC: mm Its personal. Can I speak to Mr Hatter please
MH: Maybe, if you tell me who’s calling
HFC: Its HFC collections.
MH: Your speaking to Mr H
HFC: I am calling to collect the outstanding balance of ÂŁ70. Can I take your debit card details please.
MH: Nope. I will be paying it on Friday.
HFC: Mr H, you do realise you are 2 weeks behind?
MH: Yep
HFC: And you have been charged for being late?
MH: Yep
HFC: Oh and it doesn’t bother you?
MH: Sorry? What kind of question is that.
HFC: We need immediate payment now.
MH: I’m sure you do but I want to take my wife out for a slap up meal, and she is more important.
HFC: But you owe us money.
MH: Yep
HFC: But we will call you every day until its paid.
MH: Excellent, I look forward to your call tomorrow then. In fact, give me your number and I will call you and tell you I will pay it Friday.
HFC: ( now she is irate) We are recording this call.
MH: excellent, so am i.
HFC: You can’t do that.
MH: Says who?
HFC: That’s illegal.
MH: Oh so now you are an expert on English law are you? I think you will find you are mistaken. If you were an expert you would also know that charging me £12 is unlawful…
HFC: You signed the contract when you opened the account.
MH: yes I did. And now I know that you are charging me an unlawful amount.
HFC: Silence
MH: hello, are you still there? Can I ask where you are calling from? Is it London or Delhi?
HFC: Er London
MH: Oh right, the Wolverhampton address?
HFC: Er yes.
MH: Ok so you lie also..
At this point she starts shouting at me down the phone and finally hangs up….
Oh the satisfaction…..
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