a) First Acknowledge the Claim, you can do this online via MCOL, this will give you 28 days (plus 5 days postal) in total to work on your defence.
https://legalbeagles.info/library/gu...ledge-a-claim/
b) Send a SAR request to OVO Energy they have 30 days to provide all the data they hold on the account. Make sure you get Proof of Postage.
https://legalbeagles.info/library/gu...ccess-request/


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