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VW Finance VT

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  • VW Finance VT

    Hi,

    I am in dispute with VW finance over my VT on my Audi which i had for 4 years since new.
    They are claiming for damage and excess mileage which i disagree with.
    After 4 years you would expect some minor scratches.
    See below comments

    The charges still remain as outlined below:
    Bumper Rear Scratched Repaint £110.00
    Wing RHF Right Hand Front Scratched Repaint £110.00

    You were also disputing the excess mileage charge.
    I would advise that it has been calculated correctly as the odometer reading on collection was 39,988 miles.
    You had an annual allowance of 10,000 miles
    The pro-rated expected mileage was 38,356.16 miles
    Excess mileage of 1,631.84 @ £0.08p = £130.55


    When the assessor came, no documentation was signed.
    VW financial services did say i could go to the Financial ombudsman.
    Is this my next step or should i communicate to VW financial services direct that these charges are unfair and inflated?
    Tags: None

  • #2
    Hi Ian

    Here's some info, there is also a template -

    https://legalbeagles.info/forums/for...on-your-rights

    https://legalbeagles.info/forums/for...tter-templates

    Comment

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