Is it possible to take Moneyclaimonline to Court?

[Antrc]

That's it lol.

[Antrc]

????????/

[jaguarsuk]

It is possible to take HM Courts and Tribunal Service to court who administer the website.

[Amethyst]

What for ?

[Antrc]

For countless issues with the Moneyclaimonline phone agents, providing bad information every time I call.

[Antrc]

Would the HM Courts and Tribunals service be the ones who are responsible for the call centre?

[wales01man]

What bad info do they give if you explain more others on here may be able to help

[Antrc]

Damn, where do I start? gave me three different sets of instructions in relation to filing my directions questionnaire in three different phonecalls, then lost said DQ, then found it and reinstated my case. then told me the other side's Defence was struck out. Then told me default was entered in my favour. Three weeks later told me they had made a mistake and had to send a sanctions order to the defendant. Then CATEGORICALLY told me I had DEFINITELY been awarded default judgement. Then last month, again, told me they misplaced the Defendant's DQ and had to rescind the default. Total cost of my calls, from abroad, are about £200.

Do you know what the address is for HM Courts and Tribunals Service? I cannot find it on Companies house.

[R0b]

Have you followed the HMCTS complaints process before deciding to embark down this route?

HMCTS is an executive agency of the Ministry of Justice, so I think the address for service of any correspondence and claim would be the Treasury Solicitor's Department (now known I think as the Government Legal department).

[pt2537]

Damn, where do I start? gave me three different sets of instructions in relation to filing my directions questionnaire in three different phonecalls, then lost said DQ, then found it and reinstated my case. then told me the other side's Defence was struck out. Then told me default was entered in my favour. Three weeks later told me they had made a mistake and had to send a sanctions order to the defendant. Then CATEGORICALLY told me I had DEFINITELY been awarded default judgement. Then last month, again, told me they misplaced the Defendant's DQ and had to rescind the default. Total cost of my calls, from abroad, are about £200.

Do you know what the address is for HM Courts and Tribunals Service? I cannot find it on Companies house.

So what do you say entitles you to sue them? Breach of contract? Negligence? I dont see what your claim is and cant see it flying. Happy to reconsider but based on the above i cant see anything there at the moment.

[Antrc]

So I assuming that HMCTS can be held to account for their phoneline agents actions and words in Court? Am I right?

[pt2537]

So I assuming that HMCTS can be held to account for their phoneline agents actions and words in Court? Am I right?

For what? I dont understand the basis of your claim against HMCTS you would have to set out what your claim was in the claim form, so perhaps it would be a good idea to do that here so that people can offer guidance. As i say, based on the above it seems like you dont have a claim but happy to reconsider

[Antrc]

Regardless of whether my case is paper-thin, I guess I just want to make sure I can try to hold them responsible and not have the case thrown out for taking the Court system to Court?

[pt2537]

Regardless of whether my case is paper-thin, I guess I just want to make sure I can try to hold them responsible and not have the case thrown out for taking the Court system to Court?

So what is your claim for? Im still unclear and have asked a few times ?

[Antrc]

I want to hold them responsible for their call centre staff misinforming me., Don't necessarily need an analysis on the strength of my case, just whether I can attempt to at least litigate and get them into Court. no pint filing if I cannot sue this entity.