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BW Legal - PCN - Impossible to pay with machine - Letter before Action

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  • BW Legal - PCN - Impossible to pay with machine - Letter before Action

    I am a newbie looking for advice.
    This summer our car was parked in a PPS car park. The machine was not accepting coins and also not accepting card payment. There was a note strapped to the machine which stated "No card payments" with no further instructions to ring Customer Services or anything
    So I believe that the contract breaks the "Red hand rule" as it was in effect a broken contract.

    The driver did not get in touch with the customer services phone number but took a photo of the amended signage just in case.

    We have been sent a NTK etc. All looks like it's in date and follows correct procedure.

    We have received a Letter before Action from BW Legal.

    Can the driver take the case on? The registered keeper is abroad a lot and will be difficult to appear in court etc.

    Any advice on previous cases to refer to in preparation for defence as LIP would be greatly appreciated.

    *
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Pre-Action Letters
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Check dates
Income/Expenditure
Acknowledge Claim
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