I am a newbie looking for advice.
This summer our car was parked in a PPS car park. The machine was not accepting coins and also not accepting card payment. There was a note strapped to the machine which stated "No card payments" with no further instructions to ring Customer Services or anything
So I believe that the contract breaks the "Red hand rule" as it was in effect a broken contract.

The driver did not get in touch with the customer services phone number but took a photo of the amended signage just in case.

We have been sent a NTK etc. All looks like it's in date and follows correct procedure.

We have received a Letter before Action from BW Legal.

Can the driver take the case on? The registered keeper is abroad a lot and will be difficult to appear in court etc.

Any advice on previous cases to refer to in preparation for defence as LIP would be greatly appreciated.