Arrow Global Limited V Montesoro

[charitynjw]

Re: Arrow Global Limited V Montesoro

Hi

For the sake of a little over £1 I would resend the CCA request to AG with a new cheque or postal order made out to AG. I always include the number of the cheque or postal order in my CCA requests, I also take scans of the letters and postal orders.

Personally I do feel the 'for statutory purposes only' is something of a red herring, it may have been useful in the dark ages when banks returned paid cheques to the customer for their records but now, once cashed they will never see the light of day again. If it makes you feel better though there is no harm in adding it.

In this type of thing it is all about being able to evidence a letter and payment was sent and received so anything you can keep will help

Just yesterday I was looking at issues about postal orders.
Apparently an uncrossed one is treated as cash.
I would hate to think that my £1 went into the Claimants' 'Xmas pi$$-up fund'!

[warwick65]

Re: Arrow Global Limited V Montesoro

Again I would ask for the PO to be crossed

[Montesoro]

Re: Arrow Global Limited V Montesoro

That was a silly mistake to make!

I have printed off another letter so will nip to the post office before it shuts and re-send. I did cross the postal order at least, and will do again!

[warwick65]

Re: Arrow Global Limited V Montesoro

Keep the receipt with the PO number

[Montesoro]

Re: Arrow Global Limited V Montesoro

Keep the receipt with the PO number

I have kept everything, and will continue to do so. I re-sent the CCA letter on Friday, and am sending the SAR tomorrow.

I will post again if I get any reply

[Montesoro]

Re: Arrow Global Limited V Montesoro

Update:

The SAR request to MBNA has been signed for but....

Arrow Global have refused to sign for my letters (both the original with the Postal Order mistake, and the corrected version. See the attached note from the Royal Mail website).

What happens now?

[warwick65]

Re: Arrow Global Limited V Montesoro

Hi

This must be a new trick by AG

Did you send it to 12 Booth St Manchester or the PO box on their website
Arrow Global
PO Box 5469
Manchester
M61 0LW
United Kingdom

I would say that you have evidence you sent a lawful CCA request and they have effectively stuck their fingers in their ears and gone lalala

However [MENTION=6]Amethyst[/MENTION] [MENTION=87380]Diana M[/MENTION] [MENTION=7765]Joanna C[/MENTION] [MENTION=551]pt2537[/MENTION]

See if they come up with any ideas.

I suppose you could send it special delivery which I guess is less likely to be refused

It is a disgrace they are doing this and I do think you should report them to the FCA although that does not help you at the moment

- - - Updated - - -

Another thought is send it along with a letter of complaint to their complaints department
Arrow Global Limited
Complaints Department
1st Floor
Templer, 25 Templer Avenue
Farnborough
Hants
GU14 6FE

I may be overthinking this [MENTION=5553]charitynjw[/MENTION] [MENTION=3599]MIKE770[/MENTION]

[Montesoro]

Re: Arrow Global Limited V Montesoro

Thanks, the address I sent it to was the one on the claim form from the County Court:

Arrow Global Limited
20-22 Bedford Row
London
WC1R 4JS

[charitynjw]

Re: Arrow Global Limited V Montesoro

I would just resend via !st class post & get a free certificate of posting.
If AG want to argue with that, refer them to s7 Interpretation Act 1978.

[warwick65]

Re: Arrow Global Limited V Montesoro

Thanks, the address I sent it to was the one on the claim form from the County Court:

Arrow Global Limited
20-22 Bedford Row
London
WC1R 4JS

That is odd as its not their registered address or their communications address or complaints address

Charitynjw is talking sense.

[charitynjw]

Re: Arrow Global Limited V Montesoro

That is odd as its not their registered address or their communications address or complaints address
If that's the address on the claim form it should be fine.

Charitynjw is talking sense.
Had to happen sooner or later....the Monkeys & Typewriters Act Nineteen Hundred & gone down the pub!.

####

[Amethyst]

Re: Arrow Global Limited V Montesoro

Who are the solicitors bringing the claim for Arrow? ( that's usually the address for documents on the claim form ) Did you enclose a copy in the CPR request you sent to the Solicitors?

The CCA request wants to go to the address under Arrow's name ( the Claimant box) - and sending to the address on the claim form should be fine - you have evidence that the letter has been sent and they have refused to accept it. It does look like Arrow have moved from that address to the Manchester address, in Sept 2016. Presumably the mail forwarding has run out, but they should be using the correct address on a claim form by now !

19 Sep 2016

Registered office address changed from 20-22 Bedford Row London WC1R 4JS to Belvedere 12 Booth Street Manchester M2 4AW on 19 September 2016

View PDF ( Registered office address changed from 20-22 Bedford Row London WC1R 4JS to Belvedere 12 Booth Street Manchester M2 4AW on 19 September 2016 - link opens in a new window ) (1 page)

[Montesoro]

Re: Arrow Global Limited V Montesoro

Who are the solicitors bringing the claim for Arrow? ( that's usually the address for documents on the claim form ) Did you enclose a copy in the CPR request you sent to the Solicitors?

Drydens. I have attached a photo of the top of the claim form with the addresses on. I sent the CCA letter to Arrow, and yes I did include a copy of it to Drydens. Which was sent on 16th June and has still not been delivered according to the Royal Mail website.

[Montesoro]

Re: Arrow Global Limited V Montesoro

The CPR letter still hasn't been signed for according to the Royal Mail site, and it was sent on the 16th. I have re-sent the CCA letter/£1 PO as standard first class.

Is this going to effect what I put in my defence, which is due in about 10 days?

[warwick65]

Re: Arrow Global Limited V Montesoro

I would make sure you include in your defence the CCA request was sent to the claimants address as provided on the claim form -