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Can anyone offer some advice please???
Back in 2011 I received a letter from Belmont Thornton asking if I had PPI, I thought as an easy option I would ask them to retrieve my PPI from Barclaycard. After months of waiting I called to chase and was told that Barclaycard had refused my claim as I was aware that I was signing for PPI.
I accepted this after a colleague from Belmont Thornton told me it was a 'lottery' some win, some lose. Months later I was discussing this with a friend in banking who told me it was easy to make the claim myself and guided me to a money supermarket website where they had templates etc for these claims. I used a letter template and sent the claim to Barclaycard, receiving the same response, only I followed up the refusal with further communication resulting in a claim via the FCA. To cut a long story short, 18 months later I secured the refund of over £3,000 with the help of FCA. Within a week of receiving the letter I received a letter from Belmont Thornton asking for over £1.2k as the claim THEY made to Barclaycard was successful, I thought there must have been a mistake and called Belmont to tell them that they had actually not done any work in getting my refund and I will not be paying. I then received a letter offering me a reduced rate of 50%, again I rang to ask what they felt the money was for and they again claimed they got my refund for me, I asked how they managed that and they told me they wrote requesting it and I had signed to say I would pay whenever payment had been made, I disagreed saying I agreed to pay if they had done the work but they did nothing but write one letter, I had fought for nearly 2 years for the money on my own!
A while later after receiving many letters for money I was issued a court summons, I wrote back to the court defending the claim as I felt Belmont had not earned their money. Today I have received a letter from the court saying that the case will be referred to the small claims track, I need to respond to this court letter within 14 days, is there anyone that can advise me of my rights here (if any) I thought it was a no brainer but Belmont have solicitors onto this?
Many thanks - really concerned now
Back in 2011 I received a letter from Belmont Thornton asking if I had PPI, I thought as an easy option I would ask them to retrieve my PPI from Barclaycard. After months of waiting I called to chase and was told that Barclaycard had refused my claim as I was aware that I was signing for PPI.
I accepted this after a colleague from Belmont Thornton told me it was a 'lottery' some win, some lose. Months later I was discussing this with a friend in banking who told me it was easy to make the claim myself and guided me to a money supermarket website where they had templates etc for these claims. I used a letter template and sent the claim to Barclaycard, receiving the same response, only I followed up the refusal with further communication resulting in a claim via the FCA. To cut a long story short, 18 months later I secured the refund of over £3,000 with the help of FCA. Within a week of receiving the letter I received a letter from Belmont Thornton asking for over £1.2k as the claim THEY made to Barclaycard was successful, I thought there must have been a mistake and called Belmont to tell them that they had actually not done any work in getting my refund and I will not be paying. I then received a letter offering me a reduced rate of 50%, again I rang to ask what they felt the money was for and they again claimed they got my refund for me, I asked how they managed that and they told me they wrote requesting it and I had signed to say I would pay whenever payment had been made, I disagreed saying I agreed to pay if they had done the work but they did nothing but write one letter, I had fought for nearly 2 years for the money on my own!
A while later after receiving many letters for money I was issued a court summons, I wrote back to the court defending the claim as I felt Belmont had not earned their money. Today I have received a letter from the court saying that the case will be referred to the small claims track, I need to respond to this court letter within 14 days, is there anyone that can advise me of my rights here (if any) I thought it was a no brainer but Belmont have solicitors onto this?
Many thanks - really concerned now
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